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J & M Automotive

(592 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Quick and reliable service!

Very nice and quick experience ! Got my car same day. Unsure what I wanted at first, but there was a huge selection to choose from. Vinny was a great sales rep! Albert was great as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10 Love this place

Quick service, wide selection of cars. Mike was super nice and knew what he was talking about. Would definitely come back here for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience!! Highly Recommend

Fantastic experience!! Helpful salesman, didn’t try to upsell me, great vehicle, ready to go the next day!!! Would highly recommend to anyone - worth a lengthy drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Bought a Audi A4 from J&M - Steve G was my Sales person & made the process simple, quick and easy with no pressure. Would highly recommend to anybody in the market for a vehicle. Albert in finance was quick & easy about finding a payment that worked for me. Highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great auto place

Steve G was wonderful didn't pressure us. Let us take the car we bought for some time and let us drive another one for comparison. Steve was very informative knowledgeable and nice. This is our 7th car from J&M , our 5th and 2 of our kids bought cars too. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Knowledgeable, helpful, and polite. This is our 2nd purchase here. Excellent service. Would recommend this business to anyone. Cars are in great shape. Pleasant staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another happy customer

Great experience. Ken was awesome and explained everything very clearly. First Time I had a great experience at purchasing a vehicle. Everyone was very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer Support Review Car Selection, Great Team.

Amazing customer support helped us quickly with has great vehicles on the lot to try out and has a great support team to help your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic place to get your new ride

Easy and enjoyable Great people to work with. Made it super simple. Lou Calabrese and Steve the financing person made their magic. Thank you to them both

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Keep renegade

Ken was absolutely amazing through the whole process, from inquiring online to signing the papers, everything was done wonderfully! I would highly recommend J&M for any car buying experience! I purchased a jeep renegade and I absolutely love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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