Reviews
My review for Toyota Santa Monica
Trung Tran did an amazing job, he is very helpful and professional and next time I will look for him again. Thank You Mr. Trung!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dane mccanouphy is awesome!
Dane mccanouphy is great. He made the leasing process easy and fast. He helped me as soon as I walked in. I turned in my old lease and got a new one within an hour. It was a great experience. If your looking to buy or lease a Toyota, Dane is your guy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another Happy Mirai Owner
Gabriel Romero and Edwin Fuentes helped me with my Mirai lease last month. Everything went very smoothly -- From tagging the car that I was looking for, to scheduling the appointment, to the paperwork and delivery the day of. Lease paperwork has a lot of terms and agreements but they made it as efficient as possible by having me fill out a credit app before I came in and having all the paperwork ready to go the day of. If Santa Monica runs their service center as well as this, I'll be a loyal customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Thank you to Toyota Santa Monica for making sure I had a great experience in returning my leased car and getting a new one with the help of Diana Loncar, she made it all easy for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great deal
Mark Ashtini Did a great job in matching my price for a Toyota Prius and was very knowledgeable on all the car's features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leasing
Raymond Ramirez is a very helpful guy. I'm still considering leasing a car from him. However, after reading Toyota's email sent to me yesterday announcing the labor day deals taking place, seem better than the deal offered to me last Monday. Will be leasing a car from this dealership very soon!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Makes car buying easy
Henry Park and the whole staff at Toyota SM really made car buying fun and not intimidating at all. From the test drive to negotiating price, everything was straight forward and reasonable. I'd recommend anyone going there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mirai delivery
Huge thanks to Edwin Fuentes for his assistance in presenting and delivering our new Mirai. Xlnt product knowledge and a most professional approach makes him a GREAT representative for LaCarGuy. Edwin gets all my future business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Ricardo Rodriguez And the rest of the crew at Toyota of Santa Monica are amazing. Ricardo was very patient, answered all questions and took the time to explain the vehicle and its features. He was wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Santa Monica Glows
Everything done right with Joanna Tsymballuk at the helm. I applaud her knowledge, efficiency and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase