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Toyota Santa Monica

(627 reviews)
Visit Toyota Santa Monica
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 768-2647 (888) 768-2647
Used (888) 904-7224 (888) 904-7224
Service (888) 905-4460 (888) 905-4460

Reviews

(627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Santa Monica from DealerRater.

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My review for Toyota Santa Monica

Trung Tran did an amazing job, he is very helpful and professional and next time I will look for him again. Thank You Mr. Trung!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dane mccanouphy is awesome!

Dane mccanouphy is great. He made the leasing process easy and fast. He helped me as soon as I walked in. I turned in my old lease and got a new one within an hour. It was a great experience. If your looking to buy or lease a Toyota, Dane is your guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another Happy Mirai Owner

Gabriel Romero and Edwin Fuentes helped me with my Mirai lease last month. Everything went very smoothly -- From tagging the car that I was looking for, to scheduling the appointment, to the paperwork and delivery the day of. Lease paperwork has a lot of terms and agreements but they made it as efficient as possible by having me fill out a credit app before I came in and having all the paperwork ready to go the day of. If Santa Monica runs their service center as well as this, I'll be a loyal customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience

Thank you to Toyota Santa Monica for making sure I had a great experience in returning my leased car and getting a new one with the help of Diana Loncar, she made it all easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great deal

Mark Ashtini Did a great job in matching my price for a Toyota Prius and was very knowledgeable on all the car's features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leasing

Raymond Ramirez is a very helpful guy. I'm still considering leasing a car from him. However, after reading Toyota's email sent to me yesterday announcing the labor day deals taking place, seem better than the deal offered to me last Monday. Will be leasing a car from this dealership very soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Makes car buying easy

Henry Park and the whole staff at Toyota SM really made car buying fun and not intimidating at all. From the test drive to negotiating price, everything was straight forward and reasonable. I'd recommend anyone going there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mirai delivery

Huge thanks to Edwin Fuentes for his assistance in presenting and delivering our new Mirai. Xlnt product knowledge and a most professional approach makes him a GREAT representative for LaCarGuy. Edwin gets all my future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Service

Ricardo Rodriguez And the rest of the crew at Toyota of Santa Monica are amazing. Ricardo was very patient, answered all questions and took the time to explain the vehicle and its features. He was wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Toyota Santa Monica Glows

Everything done right with Joanna Tsymballuk at the helm. I applaud her knowledge, efficiency and courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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