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Germain Nissan of Columbus

(644 reviews)
Visit Germain Nissan of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 490-3690 (877) 490-3690
Used (877) 492-6910 (877) 492-6910
Service (888) 886-5196 (888) 886-5196

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Nissan of Columbus from DealerRater.

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Bought 2024 Armada, Camden went all out for us with no

Bought 2024 Armada, Camden went all out for us with no problems and all questions and concerns were answered. I will be buying all of my vehicles from them from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, we're delighted to hear that Camden provided such a great experience for you at Germain Nissan! Thank you for choosing us, and we look forward to assisting with all your future vehicle sales and services. Enjoy your new ride, we wish you safe travels ahead!

Clean - and friendly—- with a well lit seating area .

Clean - and friendly—- with a well lit seating area . They - staff , so friendly an d kept me informed when work was over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that you enjoyed the clean and friendly atmosphere at Germain Nissan, John. Our team takes pride in keeping our customers informed, and we're glad it made a positive impact on your visit!

Over great experience getting done right timing on

Over great experience getting done right timing on vehicle fixing all parts need done vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to assist you! Thank you for choosing Germain Nissan and for sharing a review.

Paul, professional greeting, set the tone for my vehicle

Paul, professional greeting, set the tone for my vehicle maintenance, he listened to my concerns, I always enjoy the expediency of Germain Nissan,hands down #1 in Ohio. Thank you Paul for taking care of our Altima....Love the New Murano for my wife..... until our next appointment.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carroll, we're delighted to hear that Paul and the Germain Nissan team provided such a positive experience for your vehicle maintenance. Thank you for choosing us as your go-to in Ohio, and we look forward to seeing you at your next appointment!

I bought a 2025 Nissan Hicks, and Camden went his way to

I bought a 2025 Nissan Hicks, and Camden went his way to make my experience positive. We went on a test drive together and he took the time to explain some hidden features of the car as well as warranty information. Keep it up, Camden!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Isaac, we're delighted to hear that Camden made your experience at Germain Nissan a positive one! It's great to know he went the extra mile to assist you. Enjoy your new 2025 Nissan!

Pleasant staff and knowledgeable in what they do.

Pleasant staff and knowledgeable in what they do. I don’t remember anyone named Charles unless he performed the work. I dealt with Greg in the service department who was great. I was kept informed about the progress of the work being performed and when it was ready for pickup. I would recommend Germain Nissan to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Greg and the team at Germain Nissan provided you with excellent service. Thank you for recommending us! If there's anything else we can do for you, just let us know.

The people there were very nice.

The people there were very nice..also were interested in my concerns and willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for the 4-star review of Germain Nissan!

Bianca Straughte was wonderful; helpful and friendly.

Bianca Straughte was wonderful; helpful and friendly. She oversaw the work that needed to be done on my car and made sure it got done in a timely manner. When it appeared that it would take longer, she arranged a loner car for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lynn, we're delighted to hear that Bianca provided such attentive service at Germain Nissan. It's great she could assist with a loaner car and ensure everything went smoothly for you!

I’ve always had really good service at Germain Nissan.

I’ve always had really good service at Germain Nissan. Charles does a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It means so much to us to see your review! Thanks from Charles and the team at Germain Nissan.

Dauda was great!

Dauda was great! He answered all our questions. Would highly recommend going to see him at the dealership. Did not feel any pressure in buying. Thanks Dauda, we live the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jill, we're delighted to hear that Dauda provided a pressure-free experience for you at Germain Nissan. Thank you for recommending him and enjoy your new car!