Reviews
Paul was wonderful and very professional.
Paul was wonderful and very professional. Very knowledgeable about his work. Keep me updated with what was happening about my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Paul provided you with such professional and knowledgeable service at Germain Nissan. Keeping our customers informed is a top priority, so we're glad he kept you updated throughout the process!
My service manager Max was excellent!
My service manager Max was excellent! Very knowledgeable. But the dealership is another story. They recommended air filters: they just replaced in November. They replaced my front brakes in November also, yet my dust cover on my right drivers side rusted off and got caught in my wheel well making a terrible noise. I was charged labor I assume to remove the rusted part, but I’d did not show a replacement dust cover. Why wasn’t this all taken care of in November? Again Max was great, but the dealership needs to fix their diagnostic system that I was charged $180 for
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Vlryan, thank you for sharing your experience. It's great to hear that Max provided excellent service, but I'm sorry about the issues with the air filters and dust cover. We appreciate your feedback on our diagnostic system and will review this internally to improve future visits. If you'd like further assistance or have any questions, please feel free to reach out. Thank you, Chelsea Ratliff - Service Manager - 614-383-4321
I would have give it a 5 star rating but I was told it
I would have give it a 5 star rating but I was told it had a 200 hour battery but I charged it up 100 hours and I only got 175 persent
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback with us at Germain Nissan. We apologize for any confusion regarding the battery specifications and appreciate your patience as we work to address this issue. Please feel free to reach out if there's anything else we can assist you with!
It's always an efficient process from check in to check
It's always an efficient process from check in to check out. I appreciate the attention to detail and thorough process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Helen, we're delighted to hear that you appreciate the efficient and thorough service at Germain Nissan. Thank you for your kind words!
The dealership is fine!
The dealership is fine! The people are great, they provide good easy to understand info regarding your car and are thorough with their work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a positive experience with our team at Germain Nissan. Thank you for the kind words and support!
Very fast, express service was very expedient.
Very fast, express service was very expedient. Bianca is very efficient at her craft. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carroll, thank you for sharing a positive review of Bianca and Germain Nissan!
Ralph Winters best salesman I ever had.
Ralph Winters best salesman I ever had. And I have purchased over 20 cats and SUVs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the shoutout to Ralph! We are so grateful to have earned your loyal business here at Germain Nissan.
Patient, not hassling.
Patient, not hassling.. Looking for a car . They had the one I want but are like a hour and 40 mins away.... They had many offering
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're glad to hear you found a car that caught your eye at Germain Nissan! If there's anything we can do to assist further or make the journey worthwhile, just let us know. Safe travels!
I would recommend this dealership to anyone Maverick was
I would recommend this dealership to anyone Maverick was incredible. He took his time to explain each and every detail thoroughly and then his manager came along and just sent it over the top and incredible dealership. They will work with you. You will be crazy if you didn’t go see them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angela, thank you for the glowing recommendation! We're delighted to hear that Maverick and his manager made your experience at Germain Nissan exceptional. We appreciate your support and hope to see you in the future!
quick and easy visit, great service.
quick and easy visit, great service. Wait time was super fast barely had to take time out of my day. thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angela, we're delighted to hear that your visit was quick and easy at Germain Nissan! Thanks for sharing your experience with us.