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AutoNation Ford Wolfchase

(1,645 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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Work was performed and faster than what was quoted.

Work was performed and faster than what was quoted. Dealership was clean and well organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Lee in service took great care of me.

Lee in service took great care of me. Everyone at Wolfchase Auto Nation are wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very friendly and professional.

Very friendly and professional. Quick check in and wait time. They also ran it through the car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Lee Gault is my service writer.

Lee Gault is my service writer. He always finds a way to make my service convenient and only recommends what I need. I trust him and have for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Ford Wolfchase Bartlett, TN

Nick Rowell is awesome. He makes sure everything is handled in a professional and timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

I have purchased several trucks from this dealer.

I have purchased several trucks from this dealer. For me its enjoyable to buy a vehicle and these guys make it very easy. Their service department is organized friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience on my Maverick's first service

Great experience on my Maverick's first service. I made the appointment online, and it was very easy. I was received upon arrival, and the truck was moved promptly. I waited for my car and the facilities were comfortable and ample. It took about two hours, which was expected. 10/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sergio, thank you so much for your positive comments about AutoNation Ford Wolfchase! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service at a great dealership!

Service advisor was prompt and informative. Knew all about my vehicle making check in an effortless process. Work was done professionally and quickly even though it was clear there was a lot going on, so obviously a well organized and smooth running shop. Customer waiting area was comfortable with lots of options. I highly recommend Wolfchase Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dana, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mr Lee Fisher

Great job keep up the good job. Never let Barbara leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Leroy, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Warranty issue with Auto Start/Stop was corrected and I

Warranty issue with Auto Start/Stop was corrected and I was provided a temporary vehicle to drive for the 2 days, very pleased with the service and outcome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.