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AutoNation Ford Wolfchase

(1,645 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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The service team was fantastic.

The service team was fantastic. They went through all the items my truck needed for this service with the amount of miles I had. Dropped me Off at my office and called within hours telling me it's ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

This is correct

The works

Made an appointment online for an oil change. Autonation had sent me a coupon for $10 off the works.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Charles, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone was nice and polite , nick the manager had me in

Everyone was nice and polite , nick the manager had me in and out in a very quickly manor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Consumer response

Amazing staff with super friendly people.

Renewed my faith in local car buying

The customer service experience was beyond my expectations. I normally don’t purchase in Memphis due to the predatory nature of some of the dealerships. This experience has changed my whole tune. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Easy to deal. True to their word!

Purchased a used vehicle and the buying process was easy. Everything in my contract with AutoNation Ford in Memphis was met. I am happy with my choice to purchase a vehicle from them! Isaac is a great salesman to deal with for vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Aaron, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Ms Graham

Lee was very professional and personable. He fully understood the difficulties I was facing and was able to get me back on the road quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Services

Auto Nation provides quality service. The date of the appointment was setup in advance and the services were just as expected. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I always receive great service and my service rep this

I always receive great service and my service rep this time, Lee, was so pleasant. Great Experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Very friendly and professional service.

Very friendly and professional service. Wait time was on target with that committed. Good job..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Selling

It took 6 hours to sell my car because they needed extra documents and to get an approval from the hub takes forever. Steven is an outstanding employee. He goes above and beyond for the customers. 5 stars rating is because of his excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Tatiana, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.