Reviews
AutoNation Wolfchase, Cordova, TN
Very pleasant and John Garavelli was very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Explorer
Wonderful from beginning to end. The sales & finance departments were very helpful. My car was ready to drive off the lot that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New 2017 Explorer
Entire process was awesome! I especially enjoyed working with Lafayette Parker (sales rep) and general manager (Kenny Myers).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Autonation WolfChase - 2013 Explorer
It was time for my Explorer's maintenance checkup so I took it to Autonation and had a great experience as always. Barbara, my service representative met me when I drove up and took me inside to the break room and then took my car to the shop. She was very attentive and showed me where the coffee and donuts were located. She kept checking to make sure I was okay and even took my napkin and cup to the waste can. When the person that was doing the work on my car finished but found out I needed a couple of other things she came back and informed me of what they were and how much they would cost. When they were finished, she let me know and escorted me to the cashier and told me my car would be around in a few minutes. This is always a nice place and I am so glad I got my Explorer from Autonation Wolfchase. I have never had a bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
AutoNation Ford
Marcus was great... illwill be sending everyone i know to him !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ford Explorer Sport
Johnathan was of great help to me. He made the buying process easy and comfortable. Everyone at Autonation Ford by Wolfchase had a friendly demeanor. I would definitely recommend them to anyone who's looking to purchase his/her new vehicle. I couldn't have asked for a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Autonation Ford review
The financing department worked hard to get the payments where I wanted them. However, they took a really long time. The salesman told me my new vehicle was equipped with XM radio and the next day after I bought the car I found out that was not true.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
LOF Review
Brought my vehicle in for LOF. I was impressed with the remolded waiting area. Love the Cats...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best service ever
I have been buying cars since I was 19. The service that I received from autonation is the best I have ever experienced. The vehicle is exactly what I wanted and the attention that I received made me feel like everyone there wanted the best for me. I'm letting everyone know about autonation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 F-150
Great experience with all staff - honest and fair -
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase