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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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AutoNation Wolfchase, Cordova, TN

Very pleasant and John Garavelli was very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Explorer

Wonderful from beginning to end. The sales & finance departments were very helpful. My car was ready to drive off the lot that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New 2017 Explorer

Entire process was awesome! I especially enjoyed working with Lafayette Parker (sales rep) and general manager (Kenny Myers).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autonation WolfChase - 2013 Explorer

It was time for my Explorer's maintenance checkup so I took it to Autonation and had a great experience as always. Barbara, my service representative met me when I drove up and took me inside to the break room and then took my car to the shop. She was very attentive and showed me where the coffee and donuts were located. She kept checking to make sure I was okay and even took my napkin and cup to the waste can. When the person that was doing the work on my car finished but found out I needed a couple of other things she came back and informed me of what they were and how much they would cost. When they were finished, she let me know and escorted me to the cashier and told me my car would be around in a few minutes. This is always a nice place and I am so glad I got my Explorer from Autonation Wolfchase. I have never had a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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AutoNation Ford

Marcus was great... illwill be sending everyone i know to him !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Ford Explorer Sport

Johnathan was of great help to me. He made the buying process easy and comfortable. Everyone at Autonation Ford by Wolfchase had a friendly demeanor. I would definitely recommend them to anyone who's looking to purchase his/her new vehicle. I couldn't have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autonation Ford review

The financing department worked hard to get the payments where I wanted them. However, they took a really long time. The salesman told me my new vehicle was equipped with XM radio and the next day after I bought the car I found out that was not true.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LOF Review

Brought my vehicle in for LOF. I was impressed with the remolded waiting area. Love the Cats...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service ever

I have been buying cars since I was 19. The service that I received from autonation is the best I have ever experienced. The vehicle is exactly what I wanted and the attention that I received made me feel like everyone there wanted the best for me. I'm letting everyone know about autonation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 F-150

Great experience with all staff - honest and fair -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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