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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 7:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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wolfchase ford

Service advisor Barbara was very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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'15 Sport

No issues were fully fixed. I was told the tires were rotated but noticed a dinged wheel was in the same locations so no wheels were rotated. Service guy was trying to get problems fixed but was lied to by tech. This makes me wonder how many issues actually were attempted to be fixed. I will not return to this dealer even though it is the closest Ford dealership to me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Over and above

My rep went beyond to help when I really needed it. I was traveling thru Memphis and needed to reach Nashville, two tires went flat and after trying three other locations I made one final try to find a business while to stay after hours to meet my emergency. Barbara M stayed past quitting time to see that the work was done so I could meet my appointment. Top marks for Barbara and Auto Nation Ford Wolfchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Review

Excellent work and great service. Lee was very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on my F150

Excellent in all ways and the service rep took time to let me everything they observed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above and beyond

My sales associate was so patient with me during the buying process. I told her I would like to come in on a Sunday she said fine is 3:30 good I said yes,I had no idea it was her off day. The is what I call going over and beyond for the customer. My sales woman was Nikki Mason. Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brian Register

We bought two vehicles at the same time. It was a pleasant experience and we would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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PERFORMANCE FORD 150

I RECENTLY BROUGHT MY 150 TRUCK INTO AUTONATION FORD FOR MY REGULAR 5,000 MILE OILCHANGE AND SERVICE. AS USUAL, I WAS IN AND OUT IN UNDER AN HOUR. I CANNOT SAY ENOUGH ABOUT THE SERVICE DEPT AT AUTONATION FORD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer for 5 yrs.

I went to have my car serviced and have been dealing with there service department because of the knowledgeable service precessionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good buy

We had a good experience. The process took a little longer than we hoped bit they were short handed that day. I get like I trusted the salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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