Reviews
wolfchase ford
Service advisor Barbara was very helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
'15 Sport
No issues were fully fixed. I was told the tires were rotated but noticed a dinged wheel was in the same locations so no wheels were rotated. Service guy was trying to get problems fixed but was lied to by tech. This makes me wonder how many issues actually were attempted to be fixed. I will not return to this dealer even though it is the closest Ford dealership to me.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Over and above
My rep went beyond to help when I really needed it. I was traveling thru Memphis and needed to reach Nashville, two tires went flat and after trying three other locations I made one final try to find a business while to stay after hours to meet my emergency. Barbara M stayed past quitting time to see that the work was done so I could meet my appointment. Top marks for Barbara and Auto Nation Ford Wolfchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Review
Excellent work and great service. Lee was very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on my F150
Excellent in all ways and the service rep took time to let me everything they observed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above and beyond
My sales associate was so patient with me during the buying process. I told her I would like to come in on a Sunday she said fine is 3:30 good I said yes,I had no idea it was her off day. The is what I call going over and beyond for the customer. My sales woman was Nikki Mason. Thanks Again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian Register
We bought two vehicles at the same time. It was a pleasant experience and we would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PERFORMANCE FORD 150
I RECENTLY BROUGHT MY 150 TRUCK INTO AUTONATION FORD FOR MY REGULAR 5,000 MILE OILCHANGE AND SERVICE. AS USUAL, I WAS IN AND OUT IN UNDER AN HOUR. I CANNOT SAY ENOUGH ABOUT THE SERVICE DEPT AT AUTONATION FORD.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer for 5 yrs.
I went to have my car serviced and have been dealing with there service department because of the knowledgeable service precessionals.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good buy
We had a good experience. The process took a little longer than we hoped bit they were short handed that day. I get like I trusted the salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase