AutoNation Ford Wolfchase

I had a very pleasant experience. The Service Advisor - Lee - was very friendly and efficient. I will be a repeat customer.

I went in this Saturday to buy car, knew what car I wanted went in ask to talk about the price. The process was smooth very quick. I got in we talked about price no test drive required. Had everything done within 3 hours paid the car in full and drove back home with the brand new car same day. Customer service was great.

We have bought 2 trucks from autonation. Our recent truck, we were told it came with a one time free maintenance. It would cover oil change, tire rotation, windshield wipers, etc. So I make an appointment a few months later for an oil change and tire rotation. I tell them upfront I'm there for my free service. They take 2 1/2 hours to do a simple oil change, then at the end tell me they don't have anything on file saying it's free. So I drove an hour for a 2 1/2 hour oil change and paid 3xs the price. The service advisor had me speak with the used car manager, who tells me he has nothing on file. Well that is there mess up, I wouldn't drive out of my way or come up with this "free service" if it hadn't been told to me. So the used car manager tells me bc they don't have it in their records, I have to pay for it. It was their error! Instead of covering a $70 oil change to keep this customer, he would rather imply I'm a liar and not admit it was their mess up for not having it on file. We won't be back to Autonation and will not recommend this place to anyone!

I'll be honest... I was ready to do battle but Jaime made sure my vehicle was repaired for free and he got it done in less than 60 minutes!

This was my first time to see the up-dated facilities at Auto Nation Wolfchase. They are awesome. Everyone was very courteous and helpful. I really appreciated the free car wash!

Very good service. Everyone was very helpful. The loaner car was good. Lee Gault was very helpful also.

Work was completed in a timely manner. Jamie was helpful.

Very polite and experienced staff, they treated me like a person not just another customer.

Only thing I That would suggest us that they have power various power cords for charging the different IPhones being used but they would need to be secured to prevent theft...: both the service writer Barbara and service manager went out of their way to solve my problem .... they both deserve accolades...

Everyone was very nice and professional. Ms. Barbara was very resourceful and informative.