Reviews
End of Day oil change
Came in at the last minute after work for an oil change and they were able to fit me in. Great customer service as always!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Autonation
Easy in and Easy out --Service Rep (Jeremy) was curteous and followed through with me exceptionally well
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don Johnson Review of Wolfchase Autonation
Very Efficient Great Repair work great Price. Mr Gault kept me informed of all things going on and provided my vehicle back to me on time. It drives like New again!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Slow service
Had an appointment at 9:00 for an oil change and tire rotation since I had to be somewhere by (which I made aware) 11:30, ended up leaving at 11:15 and was late. You wouldn't think an oil change and tire rotation would have take that long. Not to mention that I had to go back to the dealership and pick up my key for my lugs. I didn't even receive an apology for having to make a second trip back to the dealership either.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
W. Bryant
Excellent customer service and support , I was treated with the utmost respect and courtesy ! Lee Gault and the rest of the team are awesome ?!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service Department
I have been bringing my Explorer to this dealership for service over the last 3 years. My experience has always been first class. I have gotten to know these folks on a first name basis and I will tell you, their number one goal is you, the customer. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service 6/2
Had my truck in to have a tire repaired. Tire was unable to be repaired so a new tire was required. Was disappointed the tire purchased previously and on the Truck were not available as a replacement tire. Typically Continental tire are carried by Ford dealerships. In any case a replacement with another brand was available.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TIM software update
Timely and courteous service from start you finish.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randy
Complete professional experience from the salesman Tommy to the finance folks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job
great place to buy a car, bought my 3rd one from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase