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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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Great Service

Salesman provided great service and answered all questions. He found the car, that met my major requirements, 300 miles away and had it shipped to the dealership in 2 days. I strongly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!

LOVE THE SERVICE

Great service, friendly people, had my in and out in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

customer

Great job and great assistance. Keep up the good workd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great folks. Easy to talk to. Eager to help.

This is our fifth Ford car in 25 years. They must be good because we keep coming back. The staff here was courteous and friendly. I got no feeling of being pushed into a deal. They were sure of themselves (a good thing) and the enthusiasm was contagious. I love my 5 speed Focus hatchback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barbara did a great job!

Barbara took excellent care of my car and of me during my car being serviced... I will definitely bring my Lincoln back and spread the word! Thank you, Barbara! Stacy Southers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ms. b palmer

very nice experience very friendly explained things well nice waiting area glad there a shuttle service, which I used

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We take pride in maintaining excellent customer relations, and we regret that we have not met your expectations at our dealership. If you'd be willing though, our General Manager would love to talk directly with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.

Pleasant Experience

I might give them 5's but I only buy vehicles every 10 or more years so I don't have a lot of experience. Mike was my sales agent. Fine, likeable young man. I was in no rush to get a truck (F150) and had very specific requirements - such as blue color, 4x2, advanced safety features. Mike found one out of state and arranged for its transport here. I didn't feel any pressure although the guys were eager to find something I liked. Didn't try to talk me into anything else. With certain incentives expiring, I decided to go ahead and buy. Mike continues to be helpful and advise me on aftermarket items (not available at the dealer). I recommend him as the Mustang and truck expert. I'd buy from him again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service and follow up

good follow through from technicians and service personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

We were helped immediately and our Salesman Alan Muntz was very knowledgable and helped us make an informed decision on which car to buy. I never felt pressured and it was all done in a timely manner. I will definitely look to this company first the next time I'm in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience with the service of my vehicle

I have had the best experience coming to your facility and each visit gets better. I want to give KUDOS to Smiley. Every woman wants to be treated fair/special and he provides the best quality customer service. Thanks to your entire organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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