Reviews
Best car buying experience in recent memory!
No pressure sales tactics, comfortable atmosphere, and the salesman conducted a needs assessment right from the start which streamlined the search process. He found the right vehicle the 1st time after reviewing our needs up front! My family will have a lasting relationship with the dealership, AutoNation at Wolfchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of leased Expedition
Excellent experience. Paperwork was handled quickly and accurately
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind review, LGarland! We're happy to hear that your transaction was smooth and easy. We look forward to seeing you again when it's time for that first service appointment. Thank you for your business! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
Best sales consultant
Rick Barrom cares about his cutomers. We got off track one time but he reeled us back in and made the deal work
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Louise! We're happy to hear that Rick was able to get you into the car that you wanted. We always try to take great care of our customers, so please don't hesitate to call us if you ever have any questions or comments about your new vehicle. Thank you so much for your business! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
awesome service. Alan Warmath was awesome
We had a wonderful experience. Great service and Alan was awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Natalie! We're so glad to hear that you had a great experience with Alan. Thank you so much for your business, and we hope you enjoy your new ride! Happy motoring! Adam Lucchesi - AutoNation Ford Lincoln Wolfchase - 7925 Stage Road - Memphis, TN 38133 - 901-382-5555 - www.AutoNationFordLincolnWolfchase.com
Bought a Mercedes Benz C300
In a cramped cubicle, my family and I were tricked three times on the agreement. Be sure and listen carefully. The only reason we didn't return the car within the 3 day period was because the return policy also includes (something they conveniently failed to mention) a 150 mile limitation (we came from out of state). The car has headlights that point down about 2 feet in front of it. If they would have inspected it, they would have know there was a major problem with them. What I agreed to on payment and trade in, is not what they came back with although they made it sound like they had. The additional monthly quoted on the extended warranty was different from what it came out to be. I've been happy with my last two purchases from other dealerships. This was a nightmare. Should have walked away 3 or 4 different times in the process.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Greg, please accept our apology for your unsatisfactory experience at our store. We always want our customer's to be completely satisfied with every aspect of their purchase. Please, allow us to make this situation right for you. Our pre-owned car manager, Mike Sisk would like to speak to you at your convenience about some options that should make you happy with your purchase. Please give him a call at the number below so we can move forward with your transaction. Also, do keep in mind that your vehicle came with AutoNation's 60 Day Warranty, so that should take care of the issues that your experiencing with your vehicle. Thank you for taking the time to let us know about your experience, and we look forward to hearing from you soon to resolve your issues. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
Cadillac SRX
I think Mr. Rogers did an outstanding job, he made sure that all my needs we're met and ensured that I got the best deal possible for my Cadillac SRX, I am more them happy to recommend him to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Mr. Smith! We appreciate your business, and hope you enjoy your new Cadillac! Don't hesitate to call if you ever have questions or comments about your new vehicle. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
A nice stress free, honest purchase!
Found the car we wanted online. Called and spoke with them about the vehicle..... They were honest about the condition and details of the vehicle which was big considering we were driving almost 2 hours to look at the vehicle. Everything went smooth and we purchased the vehicle that day. Overall great experience and we will be returning customers in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Cbryant! We take great pride in being extremely honest here at AutoNation Ford Lincoln Wolfchase. We get a great amount of customers from out of town that come to see vehicles that they've checked out on our website, and we go to great lengths to make sure that they're accurately represented in every way. We're happy to hear that you enjoyed your experience here, and we look very forward to seeing you again when it's time for your next vehicle! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
Great experience
Tommy Barkley is a wonderful salesman. We told him what we wanted and the payment we could do. He took care if the rest. Never pressured us into anything else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the review, Johnson family! We're glad to hear that Tommy was able to take care of you and get you the exact vehicle you were looking for. Let us know if you ever have any questions about your new ride, and we thank you so much for your business. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
AWESOME experience
I just purchased a new car and would HIGHLY recommend John Hooker. He was the MOST honest sales person. I had a great experience at the dealership and would purchase my next care here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Oyrech! Glad to hear that your experience with John was smooth and easy. We look forward to seeing you for your next vehicle purchase. Thank you again! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com
my experience at autonation ford wolfchase
all the business for this purchase was done online and the staff at auto nation ford was super professional and very understanding from the salesperson to the finance manager. Awesome job guys at auto nation ford wolf chase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear, Timothy! Thank you for the review and for the kind words. We try to make every transaction here smooth and easy for our customers. We look forward to seeing you again soon, and we hope you enjoy the new car! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-382-5555 www.AutoNationFordLincolnWolfchase.com