Reviews
I was not at all pleased with the service that was
I was not at all pleased with the service that was provided. This dealership is very shady in the way they do business and definitely DOES NOT communicate with the customer on all details pertaining to contract!!!
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.
Everyone was wonderful in our wants and needs through the
Everyone was wonderful in our wants and needs through the entire car buying experience. They answered all of our questions. They made sure we received the best care and price possible. They got us in and out as quick as possible..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I liked my advisor Gary, John the pickup and delivery
I liked my advisor Gary, John the pickup and delivery person, and Shelby. I will refer anybody to them. They very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
In and out of dealership in less than two hours - they
In and out of dealership in less than two hours - they listened- i got what wanted- I drove way in a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
I like my advicer.
I like my advicer.garry.he gives good advice and will ever refer anybody to him. Employers very friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service every time.
Excellent service every time. they are always courteous and knowledgeable. Would recommend this service department to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You!
I needed a battery for my truck.
I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beautiful and it was spotless. I highly recommend using them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beautiful and it was spotless. I highly recommend using them.
Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Wolfchase. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great staff.
Great staff. Great service. Consistent service. I can just make an appointment and bring my car in. Staff are knowledgeable and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Dropped vehicle of Aug 28 with understood 2/3 week wait
Dropped vehicle of Aug 28 with understood 2/3 week wait before diagnostics could be done. Almost 8 weeks later and several phone calls starting week 6 finally get call back and things start moving. Extremely inconsiderate to have someone out of their vehicle with no communication but business is that good you can do that. It just won't be with me again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1257 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Happy
I’m so happy every time I take my car to AutoNation. Mr Gary take care all the car points and advise the next step for next time visit. Thx!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hilda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!