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AutoNation Ford Wolfchase

(1,645 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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It's always a pleasure doing business with Mr.

It's always a pleasure doing business with Mr. Livie. A+ stand up guy. Thanks for all you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly staff.

Friendly staff. I had purchased an accessory from Ford website and had it delivered to the dealer for pickup. There were some issues in the system where the order hadn’t gone through correctly. Few weeks went by. The Parts team jumped on it, and came up with a solution that got me the product that day. Appreciate the support and commitment to excellence. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I've always had a pleasant experience here and I'm glad

I've always had a pleasant experience here and I'm glad to continue visiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Lee made everything easy and provided routine updates.

Lee made everything easy and provided routine updates. Exceptional customer service, great attitude, and pleasant to work with. Bravo Zulu!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

So easy to work with!

So easy to work with! The salesman Matt went above and beyond to answer all of my questions. Very profesional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Used car buying

The buying experience was great! Our sales person Stephon was excellent. He answered all questions we had and went above and beyond! I would recommend seeing them for your buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

great place!

great people ,always great work,letone know the problems.they also tell one the amount of time it should take to finish the job.also offer free car wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I was very much satisfied with the service and customer

I was very much satisfied with the service and customer service wit Auto Nation Ford. Waiting area was clean and has ample space. I will definitely return to this dealership for future service and will recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I bought a new car and no one took the time to go over

I bought a new car and no one took the time to go over the features of the car and help me to understand and get familiar with them and how to use them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Excellent experience at this dealership.

Excellent experience at this dealership. Christopher, our sales representative, was professional and responsive. We appreciated his assistance as we considered and eventually purchased a vehicle. Highly recommend this dealership and ask for Christopher!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.