Reviews
Amazing service at the service department! Especially...
Amazing service at the service department! Especially from Lee. He took care of my car and provided 5 star service at every step!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to get an appointment, get in and out, and they...
Easy to get an appointment, get in and out, and they offer to run it through the car wash on sight! I wouldn't take our family of Fords anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!
Lee Gault is always friendly, helpful and makes sure my...
Lee Gault is always friendly, helpful and makes sure my car is being taken cared of in a timely manner every time i come in for service. He is the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Nikki, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Workers are very knowledgeable and great you with a smile...
Workers are very knowledgeable and great you with a smile every visit. Great atmosphere and experience was great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Have a great day!
AutoNation staff was courteous and helpful .Staff was...
AutoNation staff was courteous and helpful .Staff was also very professional with great advice.Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara was very friendly and welcoming to the...
Barbara was very friendly and welcoming to the dealership. She kept me informed on my Ford F 150 through the entire process. 5 stars and will return for future service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Professionals, excellent service courteous, friendly, go...
Professionals, excellent service courteous, friendly, go the extra mile to get it out on time!!’
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Took Explorer in for recalls. And they didn’t do...
Took Explorer in for recalls. And they didn’t do anything. Didn’t fix any of the recalls, they said that all the recalls had expired. And we just got the letters in the mail when we made the appointment to get the recalls fix. Ford & AutoNation need to get the xxxx together!!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help. Take care!
I made my appointment with Barbara in the Service...
I made my appointment with Barbara in the Service Department and left my car there at the scheduled time. I received a car that the car was ready and at the promised time. Thanks to Barbara for taking care of my Fusion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Doug, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lee Gault made the recent repair process on my Ford...
Lee Gault made the recent repair process on my Ford Explorer really personable and I was very pleased. He kept me updated and kept his word. He went above and beyond to ensure my vehicle was fixed properly and that I was satisfied. Thanks Lee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!