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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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This is my local dealership I prefer it over the others...

This is my local dealership I prefer it over the others it's nice to deal with the same people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ldostang, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. Thank you so much for being one of our valued guests and we look forward to your next visit!

Effective, efficient & courteous service. The...

Effective, efficient & courteous service. The representative was informative and did not try to add unnecessary work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

It was absolutely amazing everybody treated me so nice...

It was absolutely amazing everybody treated me so nice and with respect. And my Ford Dealer Mr. Lafayette Parker was so experienced and knowledgeable about the car business he was so patient with my lack of knowledge about purchasing a car. He was up front and present during the whole process. I could call him and ask him about a particular car anytime during business hours and he was there for me. He made me feel so comfortable about asking him questions that seemed stupid to me for asking. At the end of the process he helped me to purchase a 2021 Rapid Red Ford Escape and I couldn't be happier! I looked at several cars before I made my mind up and Mr. Parker never rushed me into buying a car like most Car Dealers just to make a sale. He let me take my time until I found exactly what I was looking for I'm so grateful to him for that. He also went over and beyond when he took the time out to explain some of the technical equipment inside of the car like helping me hook up the Bluetooth to my phone basically just showing me how things work. I would recommend this dealership to all my family and friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

Always a good experience here, top notch service and...

Always a good experience here, top notch service and techs. Will recommend all Ford owners to get your vehicle serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

Friendly, helpful, friendly, efficient . The service...

Friendly, helpful, friendly, efficient . The service department is very knowledgeable, and always does a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Awesome awesome awesome awesome awesome workers help...

Awesome awesome awesome awesome awesome workers help customer service a-1. Lee in service department really looks out fir us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

H Q in sales found us exactly what we were looking for. He really took time to listen to our needs . That guy was the best

Hq was a really great guy . He was the ind of sales...

Hq was a really great guy . He was the ind of sales person you wan to work with . He is not pushy found us exactly what we were looking for , awesome job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

The service department especially Gary and his crew are...

The service department especially Gary and his crew are fantastic. Used them for 15 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Caroline, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Always good service. Easy getting an appointment. Lee...

Always good service. Easy getting an appointment. Lee Gault is the very best service rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Recall on my Ford Edge. Appointment was October 5 at...

Recall on my Ford Edge. Appointment was October 5 at 7:00 am. Arrived on time 10 vehicles ahead of me. Lee Gault was the service rep. I had to leave vehicle. Mr. Gault kept me informed about time to pick my vehicle up. He was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!