Reviews
Dear AutoNation Ford,I wanted to let you know that your...
Dear AutoNation Ford, I wanted to let you know that your Assistant Service Manager, Lee Gault, is Top Notch! Lee embodies Customer Service. He consistently keeps my Ford F-150 running well. Lee is a true asset to your Dealership! Thanks Lee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
They were all very nice and professional. I have never...
They were all very nice and professional. I have never had any problems with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Your location is perfect for my family. Your service is...
Your location is perfect for my family. Your service is excellent, your waiting room is very nice, and my car is running well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
A incredible place to do business with. Always a pleasure...
A incredible place to do business with. Always a pleasure going there. Just wish there was more coffee available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Taken car in for routine maintenance. Did not address...
Taken car in for routine maintenance. Did not address issues and cause damage to car
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Debbie, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (901) 209-1257 at your earliest convenience and we will do our best to resolve this with you.
General manager aware of problem. Still don’t have my car. At body shop for painting. Did get a loaner car. Service manager also aware of problem caused by Ed in service.
Service adviser well informed and helpful pleased overall...
Service adviser well informed and helpful pleased overall in quality of job done highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Awesome customer service!! Addressed all problems with my...
Awesome customer service!! Addressed all problems with my car. Look forward to seeing you in October.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!
Previously I was not a fan of the service departments at...
Previously I was not a fan of the service departments at other dealerships. My view has since changed and I thoroughly enjoyed working with Lee Gault and the AutoNation Ford Wolfchase service department. He was respectful of my time and made my service necessities quick and easy. He was very professional and a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service! Mr. Gault is always...
Excellent customer service! Mr. Gault is always professional and takes care of my car. Always a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ed … very courteous! Professional, detailedOnly Ed can...
Ed … very courteous! Professional, detailed Only Ed can work on my mustang! I been to Cadillac of Memphis for my other car . I wish Ed was over there training them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!