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AutoNation Honda 385

(2,020 reviews)
Visit AutoNation Honda 385
Sales hours: 8:30am to 8:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday 1:00pm–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (866) 451-2120 (866) 451-2120
Used (888) 636-4353 (888) 636-4353
Service (877) 468-2915 (877) 468-2915

Reviews

(2,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda 385 from DealerRater.

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Douglas & Sonia were so nice and helpful.

Douglas & Sonia were so nice and helpful. I had a great experience at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! Drive safe, and we'll see you on the road.

As always, personable and professional service personnel.

As always, personable and professional service personnel. Prior to bringing my car in for servicing I was aware of some issues that needed to be addressed and the necessary work was done. The service advisor did not try to sell me anything that I did not need and I really appreciated that. All questions I had were fully and honestly answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I had Alex as my service representative.

I had Alex as my service representative. He know exactly what I needed and was very helpful. This dealership has its act together!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Professional with a sense of urgency and follow through.

Professional with a sense of urgency and follow through. Friendly welcoming with a smile and hand shake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Great service and sales department at Autonation385.

Great service and sales department at Autonation385.. this is my 3rd Honda purchased at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Austin and Manger, was very knowledgeable, helpful

Austin and Manger, was very knowledgeable, helpful throughout the whole process , made the whole experience ah great one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you need more help, our team is available to talk -- safe travels!

Consumer response

👍

Service

assistance technician work the whole nine yard to perform on good time service on my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roberto, thank you so much for the positive review! Thank you again for the great review!

Tyler was so Awesome.

Tyler was so Awesome. He took care of my car issues I had. Thank You for Great Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

BEST CAR LOT

This is the BEST car lot in Memphis. The entire staff is very courteous and knowledgeable. When you go ask for Ladarrius Spencer, he is the best salesman ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Katina, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

They had a huge selection to choose from.

They had a huge selection to choose from. I received good old fashioned service. I fairly impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

I wish I could have gotten more for my trade. I spent well over that when I bought that car at City Auto I even made some upgrades.

Consumer response

I wish I could’ve got more on my tray. I spent more on the car at city auto. I even made upgrades to the car.

Consumer response

I have nothing else to add