Reviews
Service
I Purchased a couple vehicle from this dealership and every time I have service down there they always doing a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Once again - excellent service
I have been a customer of AutoNation Ford for many years. I continue to have my vehicles serviced through them for oil changes, new tire purchases, and other maintenance issues. I have always received top notch service. I will continue to contact Shawn, as he has been taking care of me since I purchased my first Ford vehicle at AutoNation. He has given me his direct number to contact him in the service department to discuss any problems that I am having with my vehicles. He listens and helps me to decide how the issue needs to be addressed in order to get any issues resolved in a quick and efficient fashion. I really appreciate the personal touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Celeste, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Auto nation amherst
I havent olways had the best lucky at autonation amherst but the last two oil changes I've had Jason polsky advise over the work and hes been. Nothing short of a miracle for the service department in amherst. Hes always very respectable and stays on top of the work to make sure it's done and done right. Whenever I need work done I always tell the receptionist over the phone to have Jason be my service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Alexander, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Auto Nation is amazing
Auto Nation is amazing! Every experience there has been an amazing one. I will continue to go to Auto Nation for all our auto needs. Sales, service and collision center all get a 5 star rating!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Michele! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Amherst
Amherst Autonation is Great!
Friendly professional employees in all departments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Thunderbird repair
Jason did great job- drove 50 miles Was able to use loaner car at no cost for few hours
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Daniel! Feel free to stop by if you ever need any more help. Safe travels!
Jason is the Best!
Chairs in the waiting room and toys seemed unsanitary. Jason Polosky was just wonderful. He is very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jason - Auto Nation - Service
Jason was very efficient from the moment we walked in. Greeted us, took all of the information we gave him and said we would be called by a certain time for pick-up. He is an asset to your company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, thank you for your kind review; we are happy to pass along your comments to Jason at AutoNation Ford Amherst! We look forward to your next visit! Take care!
Great service
Great profesional service . I was kept very well informed , did everything needed to make the repair a great experiance .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Amazing
Jesse was amazing! Made car buying super simple! Would recommend him to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Ali! It is great to hear that Jesse was helpful during your visit! Again, we appreciate your recommendation of AutoNation Ford Amherst and we hope to be of service again in the future.