Coggin Honda Jacksonville

We brought our car in for an oil change. The service we received was professional, friendly and efficient.

Staff was very cordial and friendly and made me very comfortable while I waited for the service of my vehicle.

Did not done what I requested to check I explain to them what I'm trying to said but they say it's ok

Great from start to end - Ray didn't pressure us or obnoxiously contact us everyday following our visit. He answered all our questions promptly via phone and email. Our finance representative was great as well. (sorry forgot your name.)

I Appreciate and love my service advisor ,Florence Rivas. She makes you feel welcome getting your vehicle fix there. She always has a smile for you.

Working with Darrell Williams at Coggin Honda was a pleasure. I never felt any pressure and the entire sales team worked hard to get me a great deal.

So the first time I went to this dealership I was looking at purchasing a used CR-Z from them. I went in and dealt with Roula. I felt like I was being not just pushed, but shoved, into buying the vehicle. I was there for four hours and had really made it no where. I was starving and frustrated, so I went home. I was supposed to hear from Roger in finance the next day to go over the numbers. Well that never happened because they sold the car from underneath me. Still looking for a vehicle, I decided to give them a second chance when my boyfriend, who has bought three Honda vehicles, showed me a national sales promotion that Honda was having. It was $3,500 down and $149 a month for a lease on a 2015 Civic. I stopped in and before I could even get out of my car Glenn the salesman was there. I told him I was interested in leasing a 2015 Civic. So we went inside and they drew up the numbers for the lease. The numbers they gave me were $5,000 down and my monthly payments would be $300 dollars. I then proceeded to tell him that I was there for the sale, and he said he would have to work on it. Work on what dude?!?! I told Glenn that I was going to go home and talk to my boyfriend about the numbers. Then one of the Sales Managers, Bridgett, came over and asked me how they could earn my business. I told her that exactly what I told Glenn, and she proceeded to give me a little attitude, got up and made a snarky comment as she walked away. Needless to say I was irritated when I left the dealership. I went home and Glenn called me the next day asking what we had decided. I said I was disappointed that I they didn't honor the national sale from Honda. Then he proceeded to tell me that he really didn't know about the sales that were going on. I'm sorry? So, you're telling me that as a SALESPERSON you do not know about the SALES that Honda offers. Are you kidding me? Plus, I even saw signs advertising the sale when I walked into the dealership. Overall, both times I have been to this dealership to try to purchase a vehicle I Had awful experiences. I felt like they tried to take advantage of me and make excuses for themselves. Also, not impressed with the way management handled themselves. You do not make comments under your breath when the customer your making them about can hear you. I will never buy a vehicle from this dealership, and my boyfriend will not be bringing his vehicle here for service anymore. I will tell everyone I can about my horrible experiences.

I bought a Honda Crosstour from Morris. He was pleasant to work with and I will refer my friends and family to Honda.

Great customer service meet me at my car. Met me at my car within 30 seconds of me driving up. Also they explain for the service I might need in the future.

Friendly, courteous, great location and facilities