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AutoNation Cadillac West Amarillo

(896 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

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It was a very nice experience and the welcomed myself and

It was a very nice experience and the welcomed myself and my son with an open handshake! It was very pleasant and I’ll continue to do my business here!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

AutoNation review

The Amarillo location went above and beyond our expectations. We are thoroughly pleased and well certainly return next time we need service on our Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Brent, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Bryan Simmons and Sales manager were very awesome.

Bryan Simmons and Sales manager were very awesome. Everyone was very friendly, made the buy very easy, they were informative, bent over backwards to help, made our day complete and fun. Thank you Bryan for not only being there that day, but still being with us. Also, by they way I LOVE MY NEW RAV 4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Emmakaya, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Quick and Easy, 2 hours and done.

Quick and Easy, 2 hours and done. I will recommend AutoNation to everyone I know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Great dealership, awesome and friendly service by three

Great dealership, awesome and friendly service by three gentlemen that helped us especially Louis Berg, thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

What a great & amazing experience purchasing my C8

What a great & amazing experience purchasing my C8 Corvette from AutoNation Chevrolet Cadillac West Amarillo. From the beginning, to the constant communication, even notifying me of the early delivery, picking me up at the airport, to the moment I drove off, they did everything possible to accommodate & provide a perfect buying event. Exemplary Dealership & staff. Go here first, I certainly will. No need to go anywhere else, even out of town or state. They will earn your business and make you a very happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Amazing service better that I’d ever expected.

Amazing service better that I’d ever expected. They even did a follow up phone call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Tim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Consumer response

Great service from the advisor and service manager.

Dealer response

Hi Tim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Annemarie R.

Annemarie R. (my service advisor) is the absolute best. Annemarie is knowledgeable and friendly. She explains everything to me in detail that needs to be done. I am greatful for her and my mechanic's hard work. Thanks for keeping me in the road Autonation West Amarillo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Crystal, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Dealer response

Hi Crystal, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Great experience.

Great experience. Done in a timely manner Friendly service Will continue to do business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

I took my vehicle in to AutoNation Chevrolet West

I took my vehicle in to AutoNation Chevrolet West Amarillo for service. When the car was returned to me, it was sparkling - they had it looking like it was fresh off the lot (it was filthy when I brought it in). I wasn't expecting this courtesy service when I brought my car in, but it made my day! Never a bad experience with this business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jana, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!