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AutoNation Cadillac West Amarillo

(896 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

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Mark was a wonderful salesman!

Mark was a wonderful salesman! He helped me understand and fall more in love with the vehicle I was looking at for weeks. Without his helpful advice and understanding of my needs and concerns, I wouldn’t have drove my Trax home that day!!! Thank you MARK!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I arrived for appointment they quickly took my

I arrived for appointment they quickly took my information I had oil change and transmission service They texted me with video and called me by 12:15 noon and my car was ready My car was also washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service Leo and Tyler were both great salesman they

Good service Leo and Tyler were both great salesman they were not pushy and made sure we were happy with our purchase before we left even made the mechanics go in and replace rotors and struts for us before we left the lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will gladly deal with again!

Will gladly deal with again! Very helpful staff before and sell. See you again soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Glad to have received a reminder for service on our

Glad to have received a reminder for service on our Colorado. Due to a bit of a wait, we were offered a ride home in brand new Chevy EV with all the bells and whistles. Beautiful vehicle, and enjoyed hearing about all the new features Chevy has to offer! As always, the staff at AutoNation Chevy West takes excellent care of our vehicles, and that's the reason we keep going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Coby was professional and friendly!

Coby was professional and friendly!! The service and wait time was as expected. My overall experience at Autonation was great!! Thank you for taking excellent care of my vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Leslie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

My Cadillac had started make an odd sound.

My Cadillac had started make an odd sound. Koby told me they would need it for a couple of days. He kept me updated on what was found the cost of fixing it (if I wanted to). He was a great person to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Joann, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. If you ever need help, just give us a call. Happy motoring!

I am Totally Satisfied with the service and personal

I am Totally Satisfied with the service and personal treatment! Highly recommend AutoNation in Amarillo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service from the time I delivered the car to the

Great Service from the time I delivered the car to the time I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After weeks of trying to trade my ct4-v for a ct4-v

After weeks of trying to trade my ct4-v for a ct4-v blackwing I had to give up. The salesman seamed clueless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.