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Tom Bush Regency Mazda V.W.

(731 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Anthony F.

Best car buying experience hands down! No pressure friendly atmosphere. Made you feel like one of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always great!

Steve was very friendly and helpful! We were on a tight budget and he found the perfect car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Surprised by the professionalism of Steve Garcia and his help in getting my deal done with no nonsense and it was truly an enjoyable experience. Looking forward to coming back for my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HONEST, CARING, & AMAZING STAFF!

- Chris Dixon was the most attentive car salesman I have ever dealt with in my entire life! He wasn't pushy and truly listened to our needs in order to find us the perfect car within our budget! HIGHLY RECOMMEND!! - Brian Bush is the manager of this dealership and he made sure we were well taken care of throughout the entire process from start to finish. That is not something I have ever experienced at any other car dealership. They are my new GO-TO dealership for all car buying needs! - Craig Flakes in the financing department was honest and straight to the point. He has years of experience and is not slimy like most finance managers I have dealt with at other dealerships! Thank you for all of your hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AMAZING CAR BUYING EXPERIENCE!!

Craig Flakes in the financing department was honest and straight to the point. He has years of experience and is not slimy like most finance managers I have dealt with at other dealerships! Thank you for all of your hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Highly recommend Steve Garcia!

Just about a car from Steve Garcia. He made the experience painless. Great deal, great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Garcia is the greatest human being ever!

I called Tom Bush VOLKSWAGEN looking to trade in my truck for a used Jetta. When I called, Steve Garcia was the sales agent who took my call. I told him what I was looking for, and he told me to give him "fifteen minutes" because he just had an appointment walk in. I was completely cool with that because I was still looking at all the other dealers websites, and I wasn't committed to going down to Tom Bush VOLKSWAGEN at that point in time. Steve called back in a very timely man, and I wished he had taken more time because I was still surveying other dealerships (lol). Steve Garcia was extremely polite, non invasive, and extremely nice. I gave Steve Garcia my number, and he told me he would text me, and to come by when I wanted to. When I got down to the dealership, I walked in during lunch hours, and Steve just grabbed a plate of food before I got there. I told Steve I could wait, until he finished eating, that I was in no rush, and he nicely said "oh no thats ok, let me set this down, and show you that car we spoke about". I found that to be amazing that Steve Garcia would put his lunch aside to help me, and we went on to look at three different VW Jetta's. I have owned 9 cars in the last eleven years, and this is the first dealership I ever went to where the sales person (Steve Garcia) didn't rush me, or make me feel pressured into buying a vehicle. Steve Garcia actually put me in a better Jetta then what I was looking at, and they gave me above average market value for my trade. I could turn this experience into an essay because of how pleased I am with Steve Garcia, and the staff at Tom Bush VOLKSWAGEN, but I wont, and the bottom line is this. If you want a GREAT sales person, who will not rush you, or make you feel like you're getting a bad deal, but will get you the best deal FOR YOU, then Steve Garcia at Tom Bush VOLKSWAGEN is you man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience ever

Chris Dixon, Brian Bush, and Craig Flakes rounded out the phenomenal team at Tom Bush that helped me get into my perfect car. From the 1st contact with Brian, to him carefully listening to my situation, I am thankful he saw fit to assign my case to Chris Dixon. The whole process was seamless. Chris demonstrated patience and product knowledge, accompanied with his honesty, integrity, and courtesy to help me find just the right car for me and make this new car purchase a reality. After finding the right car, I was sent to Craig where he thoroughly explained my options for maintenance plans and payment amounts, while he also was very helpful and informative. This was by far the best car buying experience I have ever had and I am forever grateful to these three men for making it possible. I highly recommend you go see Chris Dixon for all your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful

Amazing service! Took care of my family and I the entire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super Awesome

Chris Dixon was awesome! Made the whole car buying process easy and enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Jonnie on your new vehicle! Thank you for your business and for sharing your experience with Chris Dixon! We look forward to assisting you again in the future. In the meantime, please drive safely so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush