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Tom Bush Regency Mazda V.W.

(731 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The only place to buy a car in Jax

This is my 3rd purchase from Tom Bush and my first from VW. I absolutely enjoyed the experience! We had Kenny Loh as our salesman and from the moment I put in the inquiry to the moment we had the keys in our hands everything went smoothly. He was friendly and treated us like family. I highly recommend any of the Tom Bush Dealerships to anyone looking to get a great deal on a new or used car. Brittany was our finance manager and she was absolutely stellar as well! Thank you again for another awesome car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad business practice

We made an appointment to look at two certified X3’s last Thursday morning. After landing on one, we were told the only person that could give us a hard number on our trade was in an 11 am meeting along with most other sales staff! We waited until 12:30 and still no sign of him. The one thing I despise doing is hanging out at an auto dealership all day. It should be a real simple program and if you make the deal happen then let’s sign and get it done. If not, shake hands and be friends. Very poor way to do business, especially with a BMW dealership!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing experience!

Thanks to LT we had such a wonderful experience at Tom Bush vw. It was my first car buying experience and he made it delightful. Would definitely reccomend anyone in the market to check it out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Buying Experience I've Ever Had

I worked with Mike Groland from VW, and he was the best salesperson I've ever had. He's very easy to talk to and knowledgeable. He made the process quick and easy. It was so easy that during the first deal, my wife and I decided to buy a second one! 2 cars in one day. It was a ​great day for everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfaction

Teresita was the best ,im going to recommend people tu buy cars with Her ,She has a lot of charisma and patience with Her customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worth the 2 hour drive!

My experience was perfect! I've bought a lot of cars and this sale topped them all. My salesman, Kenny, handled everything over the phone & was ready when I arrived. He took the time to teach me tips & tricks for my new Atlas. The finance manager, Craig, was very patient and effecient. The kids even left with goodies :-) Well worth the 2 hour drive!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience ever!

I had the best experience buying my used car from Tom Bush Mazda. Steve Garcia was my salesman. He was the absolute best person to deal with! My husband and I had a short time frame to get this car as we were being moved to Buffalo New York within a week. Steve was able to get us a car and everything done within a couple of days. If we ever move back to Florida we will definitely return to Tom Bush Mazda to buy our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience!

Steve was very helpful and made sure the process of buying my new car went smoothly and I couldn?t be happier! I would definitely recommend him to someone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Garcia great sales rep

I truly enjoyed my buying experience with sales rep Steve Gracia. He helped us get our dream truck and stayed with us through out the whole process. When looking for an honest, nice, can do person to help you find your next car, truck, or SUV look no further then Steve Gracia he can get the job done!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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rock Garcia used car

I bought a used car from Steve garcia he was very nice and helpful most importantly he was honest. Got a car for my mom thanks steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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