Vail Buick GMC

I didn’t have any direct transaction with the dealership but I do hope to in the future. I do however deal with Claire. She is enthusiastic, funny, friendly and very professional. Her determination in finding the right deal for me showed greatly with her continuos contact and cast information that she was able to provide. The deal sh offered wasn’t a right one for me but when I’m ready I will return. Claire is so great!

Couldn't be happier, I would highly recommend Vail Buick GMC, Desmond was very professional and prompt with returning calls and helping get the truck I wanted. Thank you.

Desmond was one of the most knowledgeable salesperson I’ve dealt with in a long time. As a car guy it’s nice to see someone who knows all about the car he is trying to sell. He tried his hardest to make the car buying experience painless. Desmond was a pleasure to deal with.

Failed to return 3 phone calls. Would not stand behind product. Attempted to distance themselves from the brand they sell and themselves as a dealership. AVOID.

Failed to return 3 phone calls. Yes, 3. Would not stand behind their product. Tried to claim a distance between the brand they sell and themselves as a dealership even though the brand name is part of their dealership name. AVOID

This is the 2nd SUV I've purchased from Vail. Usually when you purchase something you hope for one of good price, great service, and fast. Vail checks all 3 boxes...would highly recommend to others.

The process from start to finish was excellent. Desmond and the team were extremely pleasant and helpful in making the process a smooth and easy one. I would highly recommend this dealership to my friends.

It was a great experience dealing with Desmond Verghese at Vail Buick GMC. He was very personable and knowledgeable about the vehicle we were interested in buying. He made us feel very comfortable throughout the sales experience.

This is my second time leasing with Vail Buick. The sales experience was good. I got a great car at a great price! I went in on Saturday and picked up my new car on Monday.

In the day and age of Autotrader, nobody walks on a lot not knowing what a car is worth or what other similar cars are out there. You also walk in knowing that most dealers are getting somewhere in the range of 18-20% on a sale for a used car. You also walk on expecting to negotiate the sticker price. We were ready to buy a car with either cash or financing and we?re offered $100 off!!! Bahahahaha! That?s like what you?d be offered at Home Depot for a fridge. These people. To their credit, they did say that the offer was not meant to be insulting. Lolz. All in all, our Salesman was a sweet guy, clearly new but very nice. Sales manager was awkward and seemed uncomfortable with basic customer service strategies. Interesting experience. Trying to write a fair review here - both my husband and myself work in various aspects of sales/customer service. We are youngish, but this is definitely not the first time either of us has purchased a car.