Keith Pierson Toyota

Was very pleased with my Over all purchase at Keith Pierson, The Sales personnel were friendly and very knowledgable of their products. Keep up the good work

i came in expecting to get a used 2012 camry but Donald had higher expectation for me. My bank approved me with a Apr of 6.49% but Donald got me in a 2013 Camry LE at 0% apr a deal i couldnt pass up. I really appreciate him working hard for me i truely appreciated his kindness and effort to keep a smile on my face. I will never forget the experience i had and i not only had a greater salesman but now a good friend for life. Thanks Keith Pierson for employing such a awesome employer. Donald I appreciate everything. May God continue to allow you to prosper and show you favor as you have shown me. Thanks again!!!

First time that I have ever owned a Toyota and I must say that I love my Camry SE! Daniel Brower and staff was so very helpful and friendly. I told Daniel exactly what I wanted and he showed me the car that I wanted. The service dept was just as friendly to me. I will deff let everyone know how Keith Pierson was so friendly.

We went into the dealership knowing exactly what we were looking for and Marcus Ratcliff made that happen within an hour of us sitting down with him.

I got an offer on a RAV4 on Sunday, March 24 and went to the dealership Monday morning March 25. My trade-in was appraised and then the salesperson told me that the vehicle that I wanted was no longer available. However, he located a similiar RAV4 at the "port". It had options that I did not desire, but I decided to buy it and signed a contract and put a down payment. I was told that the vehicle was reserved for me. I called the following afternoon to check on the status of delivery and was told the vehicle was no longer available. It appears that it was a fictious vehicle as the VIN no. was all X's. I asked to talk with my sales person and was told he no longer worked there. Things went downhill from there I talked with several personnel and could not get a satisfactory explanation of what happened. I eventually got my down payment back and even that was not easy. I kept this review as brief as possible.

I was in the market for a new fuel effiecient car, had a budget and a car in mind. My sales person was into the high pressure game and twice told me what I need as a vehicle, and I was wrong for my choice in cars. I have had 2 other Toyota's, not the best customer care I have ever had so I left the dealership and I will not ever go back.

We were greeted at the door by a very professional greeter asking, why were there for service or sales. After a few minutes of conversation and our reason for visiting this dealership we were introduced to Alex B. The door greeting was great because at most dealerships a sales person comes running out the door at you. Alex B showed us a number of vehicles after we explained what we were look for. We had no intention of buy this day just to look. Alex B was very helpful and knew the products. There was no pressure to buy. Mr. Keith Pierson visited with us and we had a very nice conversation on our families and hobbies no pressures sales. We do purchase a new 2012 Camry Hybrid this sale took a number of hours and Alex B was with us the full time. Everyone that we dealt with in this experience was very nice and helpful. This is a great dealership and we will recommend it to everyone looking for a new or used vehicle.

Our relationship with Keith Pierson Toyota started with a phone call from Jeana Tumbarello. She was told by a friend of ours that we were looking at the 2013 Highlander and we were not getting any satisfaction from the local dealer. Jeana called us at home, listened to our 'wish' list, found the Highlander we wanted on the Keith Pierson lot, made all the contacts to get the deal going and called us back with the information. She invited us to come in for a test drive and consultation. It was the vehicle we wanted....at a price we appreciated. The entire transaction was quick and easy, thanks to Jeana.

I was looking for a used car to replace my Honda. Although I was not considering a new car initially, the staff at Keith Pierson showed me that for the same price I could get a good used car for, I could actually buy new. Pamela did everything possible to make my car buying experience the best ever. Mission accomplished! thank you!

Jenna was absolutely wonderful on the stormy Saturday that we decided to purchase a car for our daughter. She was patient, friendly, and always had a smile on her face. She either knew or found out the answers to any questions we had. She offered us drinks as well. I don't remember the young man's name in finance, but he was awesome as well. He was smiling, calm, and from the south (friendly and he knew of my little southern town). Your internet manager was on hand to chime in when needed. Anyone who can smile after negotiating a deal with my wonderful husband is "A OK" in my book. Everyone we saw seemed happy to be working for KPT, and customer service is so very important to me. Honestly, your customer service was probably the best we encountered on our car search. My daughter is so happy with her new Scion. The only thing missing was meeting the big boss and his family. Thanks Keith Pierson Toyota. Sincerely, The Billups Family Dennis, Tammy, and Andrea