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Acura of Columbus

(364 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
New (706) 748-7997 (706) 748-7997
Used (706) 641-0084 (706) 641-0084
Service (706) 641-0108 (706) 641-0108

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Yes x x x x x x x x x x x x x x x

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always pleasant and helpful. We get great service and all...

Always pleasant and helpful. We get great service and all services are thoroughly explained. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service experience was wonderful as usual! I love the low...

Service experience was wonderful as usual! I love the low stress and honesty of this department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with the whole process from start to finish....

Very pleased with the whole process from start to finish. Was able to get the price so that i thought i was getting a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The valet service was an awesome perk living 45 minutes...

The valet service was an awesome perk living 45 minutes away and in a different time zone than the dealership. The service dept and drivers kept me informed every step if the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

While everything went well buying the car initially which...

While everything went well buying the car initially which I am assuming it was because it was a sale my experience with the dealership afterwards was and continues to be pretty bad. I recently traded the car in for the performance model and I have been trying for 2-3 weeks now to get everything done from the old trade in. I am tired of the lack of follow up and they seem like they just don't care.I refuse to recommend them anymore based on that alone. I should of not have to follow up so much, my experience getting the money back in terms of gap/warranties was smooth before except here. I tried my best to give them the benefit of the doubt. Makes me wonder what else goes on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people to deal with! Best car buying experience...

Great people to deal with! Best car buying experience I've ever had and highly recommend them! Service department is too notch, they checked everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

BEST automobile Service Dept. in town!! Acura stands...

BEST automobile Service Dept. in town!! Acura stands behind its products with exemplary service after the sale!! The loaner car makes it so convenient for you to leave your car while you can still run your errands for the day. I so appreciate that, Very happy Acura MDX owner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Steve Britt was exceptionally helpful to me in regards to...

Steve Britt was exceptionally helpful to me in regards to my issue with my car. I was set up in a loaner and before the end of the day I was back in my own car. Problem resolved and my car is running better than ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very efficient and values my time. Great serviceMy car...

Very efficient and values my time. Great service My car well cared for including cleaning!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.