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Acura of Columbus

(364 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
New (706) 748-7997 (706) 748-7997
Used (706) 641-0084 (706) 641-0084
Service (706) 641-0108 (706) 641-0108

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Always promptly greeted as soon as I pull into service...

Always promptly greeted as soon as I pull into service area by professional, friendly employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Acura service is one of main reasons I have been an Acura owner for over 20 years.

Steve Britt was very helpful with listening to what I...

Steve Britt was very helpful with listening to what I needed to have done and was helpful. I have been going to Acura 10 years and this was my best experience so far. I thank Steve and the technician for assisting with my needs. The gentleman that was at the reception desk was helpful also but I didn't get his name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would like to thank Larry Dorne serve rep and James who...

I would like to thank Larry Dorne serve rep and James who worked on my car .For excellence service I will bring my car back to Larry Dorne for future service and Mr.james to keep it running smoothly.Acura of columbus should be proud to have these 2 individuals working for them .I will recommend my Acura friend's who get service else where to get there service done with theses two Gentlemen's keep up the awesome Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience overall with awesome customer...

I had a great experience overall with awesome customer service. I would definitely recommend this dealership to anyone in need of Acura service or sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly and quick service. Very clean shop I don’t...

Very friendly and quick service. Very clean shop I don’t need twenty five words. Very pleased with the service and enjoyed the loaner, bye

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Steve is always helpful and just plain nice and makes...

Steve is always helpful and just plain nice and makes trips to the service department a pleasure. He is a great Acura employee and one of the reasons I keep buying from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very courteous, timely, and professional. Bought and...

Very courteous, timely, and professional. Bought and serviced here just for this reason. Will gladly come back time after time. This is all I have to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Larry's level of customer service get's 5 stars from me....

Larry's level of customer service get's 5 stars from me. He only recommends services I need when I need them. He has assured me that he wants me to enjoy owning my MDX and he always wants to ensure he and the service department provide exceptional service. Thank you Larry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Larry, my service advisor did an outstanding job with my...

Larry, my service advisor did an outstanding job with my MDX. Larry worked really hard w David & the parts department to get an oil pan that was on back order.... they found one ....they replaced it and got my car back to me in a timely manner.....Larry gave me a loaner until my car was finished. This is my 3rd Acura & will only go to Acura of Columbus to buy any future purchases. The service department is what will keep me coming back!! Thanks again Larry for your superior effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Satisfied customer

Very Professional service staff. Thanks again Mr Larry! I...

Very Professional service staff. Thanks again Mr Larry! I appreciate the hard work and the fast service center. Acura of Columbus y’all rocking awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.