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Acura of Columbus

(364 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
New (706) 748-7997 (706) 748-7997
Used (706) 641-0084 (706) 641-0084
Service (706) 641-0108 (706) 641-0108

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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They always do a great job explaining everything what...

They always do a great job explaining everything what they are going to do and then everything that was done. Everyone is always super nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I think it was outstanding the the service advisor...

I think it was outstanding the the service advisor f\provided pictures of the findings of the multi-point inspection. This helped when the customer is noty allowed in the service area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every visit Is always exceptional.. the service advisor...

Every visit Is always exceptional.. the service advisor and the staff are always so friendly and helpful. I love the idea of the loaner vehicle that is very helpful especially for the families with one vehicle.. great idea.. love acura..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast easy drop off and pick up with friendly service...

Fast easy drop off and pick up with friendly service smiles. I was asked about car return time and received a phone call when it was washed and ready to go. I'm liking this dealership. While my assigned guy, Larry, was busy; I was checked in by another!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The worst service I ever seen

If you are a person of color this is not the dealership for you. I called about a used car I bought after 2 days the new car manager was on the phone with me and then said hold on did realize he actually didn’t put the phone on hold I heard everything. Trust me when I tell you if you are black or any other color than white please move on to another dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff was very professional and friendly. I truly...

The staff was very professional and friendly. I truly appreciated the updates that were sent regarding the status of my vehicle. Thank you all for taking care of my vehicle and the refreshing bottle of water!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is always a positive experience to have my car...

It is always a positive experience to have my car serviced here. Thank you for the speedy service when I needed my car serviced with such short notice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’m always welcomed so kindly by the service department....

I’m always welcomed so kindly by the service department. I love the special departing bottle of water. Job well done! I am very pleased with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service and courtesy provided was above average, as...

The service and courtesy provided was above average, as always. Periodic updates were provided during my wait. The wait area was clean and well stocked. The service manager was professional and friendly. What needed to be taken care of, was done. What more could you ask!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for the speedy service and keeping me informed...

Thank you for the speedy service and keeping me informed of progress and the issues that needed attention. Great customer service experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.