Acura of Columbus

Thank you for the speedy service and keeping me informed of progress and the issues that needed attention. Great customer service experience at this dealership.

The personnel at this dealership are very responsive and customer service oriented. I am always greeted warmly upon arrival by the man who checks the car in to our service advisor, Steve Britt, writing the service order who is knowledgeable in answering my questions regards service issues! The parts manager, Richard MacMinn is an absolute jewel to your organization as well!

Steve, as always, goes the extra mile to make sure my visit is a pleasant experience. He is friendly, personable, welcoming, knows what he is doing and knows what my car needs. Always checked in quickly and settled in. The waiting area is well appointed and a nice place to be while waiting. Have yet to see him flustered or upset. Keep up the good work, Steve.

it was very easy to get an appointment, they washed my car without even asking and provided coffee and water and a nice place for me to work while I waited

great experience for start to finish would HIGHLY recommend this dealership for all you automotive needs.They treat you with great Respect job well done will tell family and friends that need a automotive. .

They service reps are always friendly and professional. I am greeted and checked in promptly,great communication and a clean car and with a bottle of water when I pick up my car. Outstanding customer service. I will continue to service my car here.

This is my third time visiting Acura of Columbus and it’s always been a very pleasant experience Steve Britt is very professional accommodating and thorough explains everything and make sure that I’m comfortable and updated me frequently on the status of the work being done. He also helped me reschedule an appointment something had come up in my calendar he told me not to worry I even arrived a little late he said no problem and they got it taken care of. The only drawback of each of my visits is that it takes a lot of time, more than I think is necessary but then again I may need to change my expectation for the time allowed for the service. I guess I’m just used to the quick lube‘s where the quality of work and isn’t nearly as good.

Steve did a great job. This was truly an easy, hassle-free, professional experience. This dealership is managed very well. I have purchased 4 cars from them over the years and will continue to do so. First class!

Very professional great service very friendly will do business there again. Meet my expectations. They really makes you feel welcomed and will help any way possible

Brittany was our sales person was assume. Everything was done quickly and easily but thorough. Even after the sale she had been great to work with.