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Acura of Columbus

(364 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
New (706) 748-7997 (706) 748-7997
Used (706) 641-0084 (706) 641-0084
Service (706) 641-0108 (706) 641-0108

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Always professional from the start to the completion of...

Always professional from the start to the completion of any required work. Upfront and honest about what’s needed and what’s coming up for service. Honesty goes a long way and it’s much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve was very helpful and made my appointment when it...

Steve was very helpful and made my appointment when it was convenient for me. He thoroughly explained things and was very courteous. I was 100% pleased with the service he provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealer, and Adam and Treg were great. They went...

Great Dealer, and Adam and Treg were great. They went over and above to find us exactly what we wanted. Vven with the Covid 19 obstacles. Love my RDX!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt was very friendly - great customer service. No...

Matt was very friendly - great customer service. No complaints on the service. Price average I suppose for an oil change. I love my Acura RDX

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and super helpful. Brittany was...

Very professional and super helpful. Brittany was extremely professional and helpful. John was knowledgeable and gave good guidance. The professionalism was first class all the way through the transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The day played out perfectly! I dropped off the car, got...

The day played out perfectly! I dropped off the car, got a loaner, returned later that day and all was done! Thank you also to Acura for staying on top of my maintenance schedule!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always, I am satisfied with my experience at Acura of...

As always, I am satisfied with my experience at Acura of Columbus. I call on Steve Britt for any service scheduling as I know he will ensure my car is taken care of and meets my expectations. The technician servicing my car provides a thorough check and commentary on needed maintenance. All around friendly professional team members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been dealing with Acura since 2002. Not one time...

I have been dealing with Acura since 2002. Not one time have I been dissatisfied with the service. I had a question yesterday and it took a little time to get an answer. I left with the answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve Britt is the man!If Calvin is the name of the man...

Steve Britt is the man! If Calvin is the name of the man who meets and greets, a first rate guy!Loaner vehicle was a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brittany was great! Hope she will be there when we come...

Brittany was great! Hope she will be there when we come back to buy another one. Great customer service from everyone there. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.