Reviews
My service visit was pleasant and professional . From the...
My service visit was pleasant and professional . From the moment I arrived I felt that I was appreciated as a customer , they gave me confidence that I was receiving quality service promptly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was very knowledgeable and experienced....
This dealership was very knowledgeable and experienced. They worked very hard at making sure that I was satisfied and taken care of as a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I couldn’t be more than thrilled with the quality of...
I couldn’t be more than thrilled with the quality of service that I received from both Steve in the service department, and Robbie in the sales department. Steve has been my go to person every since I ourchased my Acura, and he makes every visit a joy. I can always count on him to not only be professional, but to answer any question I have. If he doesn’t know the answer then he doesn’t have a problem with finding it for me. He introduced me to Robbie who has been such a pleasure working with through this transition of purchasing another Acura. I couldn’t ask for better service or for a better team to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt & courteous service
Handled my problems quickly. Provided transportation to my home. Had several methods of communication via phone and text. Both David Lass and Lauren Farthing were extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
My service was quick and clean. My personal thought was if they clean it and I or any customer ask about a spot on the vehicle they are servicing is to try to accommodate them and try to help them or tell them how when it has been done before when asked. Otherwise, it was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Service as Always
I went in for an oil change expecting to wait for my vehicle. Since it was going to take several hours they opted to provide me with a LOANER car so that I could do some chores that I had scheduled for later in the afternoon. Thank you Acura of Columbus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service with minimal service time. The only thing...
Great service with minimal service time. The only thing that could have been better was the quality of the car wash. Other than that, ALL was fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate Steve and the team helping to ensure my...
I appreciate Steve and the team helping to ensure my service was handled as quickly as possible. Can always count on him and my car has never been cleaner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve and the other Acura dealership’s staff are...
Steve and the other Acura dealership’s staff are courteous, knowledgeable, and timely. Steve answered all my questions relating to the operation of my RDX which was so helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is our fourth experience buying a vehicle from Acura...
This is our fourth experience buying a vehicle from Acura of Columbus. Robbie Dean is a great person to deal with. I recommend Robbie and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car