Reviews
The Best
As always, I had a great experience with my service at Acura of Columbus. Lauren was very accommodating and explained in detail everything about the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are friendly, fast and efficient. I would recommend...
They are friendly, fast and efficient. I would recommend anyone to the Acura store in Columbus, Ga. Thank you for another great experience. I will see you again in a few months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and service
Very friendly and courteous. Lead me to the waiting area and showed me where everything was.He said it would take about an hour to an hour and 30 min. Which it did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman seemed to have no real interest in selling me...
Salesman seemed to have no real interest in selling me the vehicle I wanted. Didn't seem to care about losing a sale either. I offered full asking price for the vehicle if they would include tax,tag,and title. His answer was a blunt NO! No offer of negotiation. No explanation. Just NO!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
You don't want to go anywhere else for a car or service
Everyone I encountered was very knowledgeable, professional, and courteous. I had an appointment for service on my MDX . I was treated so courteously even though I didn't purchase my car there. Because of the positive experiences I have had with the service department on multiple occasions, I will more than likely purchase my next Acura here. The entire team here is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received an immediate welcome as I entered door,...
I received an immediate welcome as I entered door, paperwork was handled quickly, loaner car was provided for my convenience, and tires put on car in a timely manner. Car wash was the cherry on top!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top rate service, very courteous and professional! It...
Top rate service, very courteous and professional! It was a pleasure to deal with the staff at Acura of Columbus. I was in and out quickly and my car was clean and ready to go when I arrived.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As a customer of 2 yrs, I have never had a bad experience...
As a customer of 2 yrs, I have never had a bad experience with the Service Department. They all have been friendly and courteous. I would recommend Acura of Columbus to anyone. Nice to be a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael the service manager was fantastic. Great...
Michael the service manager was fantastic. Great experience. He kept me informed on the progress and what needed to be done. My car had to be towed due to flat tire. The Acura tow service was prompt which was greatly appreciated as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly and truly helpful. The detail crew does a...
Always friendly and truly helpful. The detail crew does a fine job also. Whoever changed the fluids (transmission and differential) in my MDX make it a dream to drive. My “Peace of Mind” is sky high.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair