Reviews
Acura of Columbus
Acura of Columbus does an exceptional job. Their focus on customer service is second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service
All of the personnel I dealt with were very professional and went out of their way to be sure that I understood all the features of the models I was considering. Austin brought my new car to me which was above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service ,everyone was courteous and professional.
I would highly recommend that dealership to all my family and friends. Excellent service ,I love going there, they treated me with respect . My vehicle was ready when they said it would be also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RDX Purchase
My point of contact with Acura of Columbus was Nathan Sennett. He was very professional and not at all like the sterotypical car salesman that so many people encounter when buying a car. We came to an agreement on our deal in a reasonable amount of time. The wait time for concluding the transaction was relatively speedy as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review of service
I purchased my vehicle from you and always bring it to you for service. Chad Dees takes excellent care of my needs and is always attentive and efficient. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
College Kid Service
Chad always does a great job on car driven by college student. He always sends us a service reminder and then does a super job of service and washing college town grime away. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Acura MDX
B-1 Service standard check-up. I am concerned that after check-up had incidents with Alarm not being able to turn off and doors wouldn't Unlock and Windows not roll down. New battery placed In key to see if would resolve. Testing now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Dropped off RDX at 8:30 with car waiting so I could go to work... RDX was ready and cleaned by 9:30. Great customer service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erik Bleich
Erik Bleich is a pleasure to work with. He handled our repair issues with a high level of courtesy and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Serviced
Thanks for being ready and letting me know when to expect to pick up my car. All prompt and needed since I have a person at home to care for.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase