Reviews
Great Customer Service, Job Well Done
I enjoyed the entire process!!! It moved so quickly that I was in awe of the customer service provided. I am pretty positive I have now found the brand and dealership that I will be sticking with for years to come. Awesome, awesome service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
Bob and nick made purchasing a car the most enjoyable experience possible..no pressure and went to great lengths to make a deal work! we will be life long customers of Columbus acura ..thank you J&M
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
I had a 3:00 appointment for the very first oil change and service of my MDX. My loaner vehicle was ready and waiting. The fact that they provided me a loaner just for routine service surprised me. I was called once my vehicle was ready and returned to find my MDX washed, vacuumed, and good to go for another 5,000 miles. It was an A+ experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
An exceptional dealership and a 5 star experience
As always a truly exceptional experience and kudos to my tech advisor Mr Jonathan Knight, who is truly customer focused and makes each and every time I visit the dealership a delightful experience. And five stars to everyone at the dealership, who are also a credit to the Acura name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Will go back!
Everyone was super nice and professional. Will definitely go back for repair services and shopping for a newer car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rental Car or Not
Was going to get a rental car but parts became available for my TL and I was brought a loner for the day and my car repaired and delivered back to me at home the same day. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service department review for
Brought car in for service only. Appointment scheduled by phone prior to visit. Entire set-up process was handled smoothly. Service was performed timely and met expectations. Vehicle was nicely cleaned and ready for me when we arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A16 Maintenance
My visit was a pleasant experience. Service Tech was very professional, knowledgeable, polite and friendly. Vehicle was completed and we were notified as scheduled. Great Service Tech, Jonathan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon was the bomb!!!
Brandon was great as he allowed me to test drive cars until I found the one I wanted. He was patient, understanding and provided great professionalism throughout the entire experience. Everyone was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
We always get great customer service from everyone at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase