Reviews
It was a pleasure working with Robbie Dean.
It was a pleasure working with Robbie Dean. He helped us find the vehicle that we wanted and addressed any questions/concerns that we had. This is our second Acura and it’s the customer service and professionalism that helped bring us back to your dealership. Robbie is an asset to your company. He’s hard working and cares about his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve was very very helpful and fast.
Steve was very very helpful and fast. He got all the info and got started right away. Really appreciated his quickness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always been pleased with my service appointments
I have always been pleased with my service appointments at Acura. the employees have been so kind, knowledgeable, and respectful. I love the complimentary water and car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Again, a very great experience buying a vehicle.
Again, a very great experience buying a vehicle. Brought my 2022 Accura for service and saw an MDX that I really liked so talked to Robbie, the salesman that sold me the pervious car, and I left with the newer one. The absolute best salesman I’ve ever had and dealings with. Everyone that had a part in finishing the details did a fabulous job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greets you as soon as you drive in, explains everything
Greets you as soon as you drive in, explains everything that is going to be done, waiting area is good and this service appointment, which was earlier, was just over an hour which was exceptional since I drive 85 miles to reach this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drive from Albany for my service, and my experience is
I drive from Albany for my service, and my experience is always a great one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department was ready to service my vehicle at
The Service Department was ready to service my vehicle at the time I had reserved. Sam, the Service Rep, was great to provide a written quote, keep me updated on the progress, and to provide recommendations for future service. I have been to Accura of Columbus several times and I will definitely return!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was prompt, efficient, effective and
The service was prompt, efficient, effective and personable. A totally satisfactory experience! You are appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service! Steve explained everything thoroughly. He advised on the items needed now and those that are due soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, very efficient and timely service.
Excellent service, very efficient and timely service. Staff very welcoming and courteous. I am pleased with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair