Acura of Columbus

I am very pleased with this Dealership. The Service Department has been exceptional. This is a very clean location. The employees are very knowledgeable and kind.

Always quick and efficient friendly check in with thorough status report of vehicle at pickup.

Steve Britt is superb. He makes sure we are well taken care of. The entire team always does a superb of job of making sure our car runs perfectly. A great team of mechanics . The best of the best. Burnie and Frances Quick

Mr Steve provided OUTSTANDING CUSTOMER SERVICE. Upon my arrival, I was greeting by an Acura employee--he too provided OUTSTANDING CUSTOMER SERVICE During my stay, I talked with Mr Robbie Dean--educated me on the projected purchase of a 2023 RDX This entire stay was EXCEPTIONAL!

Purchased a used Tiburon in Nov to gift my 16 year old son for Christmas. I expressed how worried I was that I would purchase a bad vehicle since my son would be driving it and I was assured by Bill that he wouldn't sell me a car he wouldn't put his own son in. He handed me a sheet showing service they did to include 4 new tires and brakes on it, making me confident I was making a good decision. Fast forward to this week, my son is driving the car and smelling fuel really bad, gets it home and I have it towed the next day to a shop. Today they advised me that the entire underside of the car is rusted very badly including the fuel tank which has a hole in it from the rust. My son could have been killed or seriously hurt had the car caught on fire. I am shaken to the core knowing he was behind the wheel. With the knowledge that the dealership had to of known about the severe rust because they had it on a lift doing tires and brakes, I feel they were fraudulent in this transaction and put my sons life in danger.

Very efficient service and great prices. Would definitely recommend this dealership to other Acura owner.

The service was great and has been great every visit. He explained every service performed on my Acura.

Awful first impression!! Took my three-month-old Acura in for a minor issue...a blown tail light!! ZERO communication and 26 hours later, I picked it up without the work being done. Didn't get a single call, text or email telling me they were having trouble getting the light. Expected such great service after reading all its glowing reviews. Won't go back. So disappointed!

Steven Britt is a superb representative of the wonderful maintenance department! He is always organized, helpful, and stays in communication with the customer from start to finish.

All around great customer service, very impressed with the knowledge of our salesperson and staff.