Reviews
Owner
Good job on getting in and out on time, truck was repaired and got back in time as promised
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Srm Concrete, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.
LIKE A ROCK
Service was great. Sharon stayed in communication with me and kept me up to date regarding the status of my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality Companies, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet.
GREAT.
Had to have a 6 month check on my truck and was told that engine bushings were going out. This truck was only 6 mths old! Obviously this person didn't know what they were doing. The sales man "AC" HICKS didn't treat me as a blithering idot, which I greatly appreciated.He was extremely knowledgeable about vehicle and the outstanding features. Can't say enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juli, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.
Awesome team!!
I’m extremely impressed and grateful with the Hendrick team in Tallahassee. I live in Naples Fl and unfortunately the customer service is not comparable to my experience with this team. It all started with Kathy Van Liere in the finance department, her professionalism is on point with documents and follow ups. Chris who sold me the vehicle was a gentleman and a scholar through the whole process. Great follow up and customer service communication! Jack Kelli’s the service manager was also very helpful and courteous. Even Jim, the driver was very professional and helpful. They brought the car to me and made the whole transition smooth and easy. Thank you all for the help !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron Payan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet. We do hope we can be of assistance in the future. Take care!
Dealership sucks
This is my first car purchase. Literally just bought the car 5 months ago and I’ve been having problems with it ever since. So 3 days ago i took my car in to get a diagnostic checkup. Just for the checkup ($189) and my transmission pan has a dent which they quoted me for $400. Found someone today to fix my transmission pan for less then $100. Do not, i repeat do not buy your car from this dealership. They are hard to contact, and they will take their precious time getting your car repaired. If i could do it over again i would definitely buy my car from another dealership. Once they sell you the car they don’t care about what happens anymore. Don’t make the same mistake i did.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Justinchmbrs12, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Jason Goss at 850-576-4000.
Mr. Oghenekome U. Onokpise
Very satisfied experience with technicians at all stages,
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kome Onokpise, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet.
Great Service!
Very fast and great customer service. Best dealership service I have had in a long time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg Alford, we are glad we could help! We can't wait to see you again, have a great day.
Service
very nice, staff of the dealership were very attentive, short wait time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eddie Lee Rhynes, we are so pleased you enjoyed your visit to Dale Earnhardt, Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Tahoe
Great job. Quick and very friendly service. Would recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angela Joyner Wallenfelsz, we are glad we could help! We do hope we can be of assistance in the future. Take care!
My new purchase
Jonathan Chery was awesome he?s a new employee, but he was very patient while we test drove several vehicles, he even took me to a mirrored window so I could see how I look in the vehicle . I decided to purchase a new vehicle and I was his first sale. Thank you Jonathan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Raymond Ward, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.