Reviews
There was amazing service and collaboration with the
There was amazing service and collaboration with the sales personal. Would recommend to others looking.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MarcelSuquett1971, Congratulations on your new Toyota! We are happy you had an amazing car buying experience. We appreciate your business, your recommendations and value you as our customer.
They were great at all.
They were great at all. The best . Very helpful thanks thanks thanks thanks thanks thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very attentive, very transparent, very honest, very
Very attentive, very transparent, very honest, very helpful, very professional and efficient and very well priced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Camry the friendly ghost, thank you for servicing with us and providing feedback. We are happy you had a professional service experience. We appreciate your business and value you as our customer.
They were quick and helpful, was ready to assist as soon
They were quick and helpful, was ready to assist as soon as i arrived for appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SanchezP2015, thank you for servicing with us and providing feedback. We are happy you had a helpful service experience. We appreciate your business and value you as a customer.
I discovered my engine oil cap was missing the day after
I discovered my engine oil cap was missing the day after my service. The area around my engine is covered in oil and I had to rush to buy a new cap and replacement oil last night.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Arial, thank you for servicing with us. We are sorry to hear your engine oil cap went missing. Will you please contact the Advisor or Customer Relations Manager so we know who you are and exchange details. We appreciate your business and value you as our customer.
Everyone that I worked with was so kind and helpful.
Everyone that I worked with was so kind and helpful. Nelson is top notch. He is truly an asset to the team. He provided excellent customer service. He followed up consistently on the progress of my vehicle. He truly went above and beyond by making sure that I could still get to work and take my child to and from school. He made sure that I was treated with the upmost respect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TBrittin, thank you for servicing with us and providing feedback. We are happy Nelson made the difference in your service visit. We appreciate your business and value you as our customer.
Emilio Ruiz was awesome.
Emilio Ruiz was awesome. The Best service advisor I have had to date. However, management was disappointing. A manager yelled at employee in front of me, the customer, as I was at the counter being helped. This interaction with employee made me feel uncomfortable and embarrassed for the employee. Then as I was waiting for UBER, the manager continued to yell at employee in the parking lot following employee yelling. My opinion, this behavior by management is unacceptable and creates a Hostile work environment. Very disappointed with Wondries management.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
CSI, thank you for servicing with us and providing feedback. We are happy to hear that Emilio Ruiz provided a pleasant service experience. We are shocked and disappointed by the concern you mentioned with one of our Managers. If you are willing to contact us, you may reach the Customer Relations Manager or Service Drive Manager at 626-289-8000. We appreciate your business and value you as a customer.
The crew working on my car broke a small mirror in the
The crew working on my car broke a small mirror in the backseat that I need to see my infant son when I’m driving. The mirror easily slips off the headrest, but they ripped the apparatus apart, and it’s now irreparable. Nobody mentioned anything about it, I discovered it when I got home.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
maxtheradbill, thank you for servicing with us and for bringing this concern to our attention. As discussed, Wondries Toyota will cover the expense to replace the broken item. We appreciate your business and value you as a customer.
Everyone was very nice and polite when we arrived.
Everyone was very nice and polite when we arrived. They provided good service and care for our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AllenGLIANG, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as our customer.
Love the new upgrade location and Todd is the best .
Love the new upgrade location and Todd is the best . I’ll be back soon
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
SYAU888, thank you for servicing with us. We are happy you returned and had a pleasant service experience. We appreciate your business and value you as our customer.