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Kia of Cheyenne

(563 reviews)

Reviews

(563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice clean environment, fast service

You are asking too many questions. What is to like about an oil change? Ask meaningful questions or none at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good choice

The sales staff are polite and friendly. They are ready to help and are not pushy; kind of a go at your own pace style.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service at Kia of Cheyenne

Kia's service department is exceptional and always friendly. I like interacting with Marty and his crew as they are honest and straightforward. I know my vehicle is in great hands when I take it to Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great customer svc, quick and efficient work, car

Arrive early, was pleasantly greeted and work was started very close to time of appt' Great customer svc. Nice to be satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The employees were very courteous from the time I entered the lot. I was informed of their findings before the work was done. My wait time wasn't long. I have no complaints at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Purchase Experience/Great Service

Not stressful to deal with, salesman was great. First time ever that I bought a car and didn't have regrets afterward about the deal. Service: (oil change) - Made the appointment, and once I got there, the service dept. was quick, efficient and friendly. A good experience,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kia of Cheyenne rocks!

Friendly staff and always a pleasure to do business with. This is the third vehicle we've purchased from Kia of Cheyenne and will do business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on KIA Sedona

It's the friendly efficient service I have become use to receiving at the Cheyenne KIA dealership. It's why I keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Sales People, Great Customer Service

Friendly Staff, everyone pitched in and helped out in some way.. Everyone at the KIA of Cheyenne needs a raise.. Wonderful people. I look forward to come back..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and happy staff to help with my purc

The staff went above and beyond, to get me approved. They worked very hard and made me feel like my business was all they had to do that day. I had a wonderful experience purchasing my new car. I have never had a "brand new car". The staff was all wonderful and made sure I knew if there is anything they can do , they would be there for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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