Bob Tyler Toyota

I called to get pricing information on a vehicle, and the salesman accused me of being a "secret shopper," whatever that means. He also claimed he had never heard of a "doc fee" before, insisting it's typically included in the vehicle price. Only when I mentioned his own dealership's doc fee did he acknowledge it. He also refused to provide the out-the-door pricing. Overall, a very shady and questionable experience.

The service department provided me with outstanding service. I was visiting Pensacola and my truck had a problem. I call the service department on a Friday afternoon and they repaired it on Saturday morning. Now that is outstanding service. Thanks Wade

I am thoroughly satisfied with my experience at Bob Tyler Toyota. First, I'd like to say that I am very thankful to have gotten the salesman that I got--Demarious. He is incredibly personable, and, I believe, seeks to help the buyer out as much as he can. I have alot of faith in my purchase (a 2015 Camry). I believe I got it at the right price--they even came down to account for some repairs that I will most likely need in the future (not serious repairs though). I will definitely be recommending Bob Tyler Toyota and Demarious to my friends.

Here is why I will never go to Bob Tyler Toyota again. Years ago they had this deal where if you were standing in front of the right car at the right time you would get it for great price. I was the one standing in front of the car but it was a MAJOR SCAM. By the time they put all of their fees on it the price was far more than the worth of the vehicle. SCAM!!! Recently I called for the price of an oil change in my Avalon Hybrid. Crystal told me it was $69. When I picked up the car it was closer to $100. SCAMED AGAIN. I won't go back!!!!

I usually stress out with any car buying experience however I purchased a brand new car yesterday with the help of Mike Brixey. He was so pleasant, extremely knowledgeable and helpful and he made my car buying experience so much better. Thank you Mike.

I have purchased a Toyota Crown from Tony Teschel at Bob Tyler Toyota. I think he is the best salesman, very professional. I would buy another from him when I decide to buy

*BUYER BEWARE* worst decision I ever did to trust bob tyler Toyota to put me in a RELIABLE car. Just 3 days after knowing the car was messed up took it back up and said I was stuck with the car. Here I am a month later of purchasing the car and the ENGINE LONG BLOCK HAS TO BE REPLACED (the engine). Literally told me they replaced multiple things and fixed the cause of the engine light then days later the engine light cut back on and they just turned it off and told me not to worry about it and would not take the car back. They KNEW what was wrong with the car especially with the codes coming back as misfire cylinder 3 and sold me a car that was a ticking time bomb. I am absolutely DISGUSTED by how taken advantage of and lied to. I was. PLEASE DO NOT GIVE THESE PEOPLE your business as they do not CARE about your well being. They knew the situation I was in with just being in a terrible wreck needing something reliable and here I am stuck with a 9,000 bill on a 20,000 car and they are not willing to do a thing or have the decency to even give a call back. This was absolutely wrong and I hope I can save someone else from being taken advantage of the same way I was. BOB TYLER IS A DISGRACE. UPDATE: it has been three months since I purchased the car and it has been in the shop waiting for the warranty company to approve the replacement of the engine, I am now responsible for the deductible and other charges for the repair of the vehicle. Yes it is less than the 9,000.00 above but the point and fact is BOB TYLER SOLD ME A CAR WITH COOLANT INTRUSION, the car was messed up when purchased and now I’m facing the consequences because of the vehicle they sold me and they are STILL not willing to help with any of the cost. DISAPPOINTING AND DISGRACEFUL of the service they have given me when making a car purchase. Please don’t not give these people your money or time.

Couldn't care less what I had to say about anything, so sad that all they want to do is push a car on you and not listen to what your interested in.

I searched Fort Walton, Panama City, Tallahassee, Enterprise, Mobile, Montgomery, Birmingham, New Orleans and Jackson MS and found my used 2023 Subaru Ascent at Bob Tyler Toyota in Pensacola. BUT I HIT A HOME RUN when I got SAWYER MARTIN as my agent. WOW - who would think a guy at Toyota would have a working knowledge of a Subaru and better yet did not try once to convert me Toyota (maybe next time). This guy even came in on his day off to close the sale - convenient for me, but I suspect not so much for him, Ask for Sawyer - you won't regret what a blessing he will be!!

10 am appointment took until 3! The Worst Service Dept that I've ever seen!