Reviews
I’m on my second new car from Hendrick Honda and have
I’m on my second new car from Hendrick Honda and have been thrilled with my experience so far. Happy to find a trustworthy and helpful place for my car needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shout out to Rick Hendrick Honda Service Department.
Shout out to Rick Hendrick Honda Service Department. The staff was friendly and helpful and the service was very professional and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lois, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!
We had a stellar experience at Hendrick Honda of
We had a stellar experience at Hendrick Honda of Charleston! Joe Sotis was friendly and personable, which calmed my car-buying friend’s nerves. Everyone worked together to accomplish a tricky deal. Many thanks to desk manager, Mark Groetsch, and F&I managers, Sam Patel and Nick Buchanan. I knew these guys were the best, and they didn’t disappoint. I’ll be back when it’s my turn to buy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paigipu, we're so glad that we were able to go above and beyond your expectations!
Jeff was fantastic to deal with .
Jeff was fantastic to deal with . No pressure to buy the car . He helped decide and did not try to over sell us . Would recommend Jeff .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us!
Excellent.
Excellent. The recall was completed, and an issue with the glove compartment was fixed. My service advisor was outstanding. He explained both the current work and recommended future work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Flanfriday, thank you so much for your positive comments about Hendrick Honda of Charleston!
My experience was not the greatest, I had a service
My experience was not the greatest, I had a service advisor that was condescending and rude. My phone alerted me that my invoice was ready, so I went to the advisor named Gary Cormann and he said very rudely your car is not ready, then I said can I pay why we waited and he talked to me like I was some young child.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Emmaly, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Everyone here treats you with respect and professionalism
Everyone here treats you with respect and professionalism while also making you feel like a neighbor! I have purchased 4 vehicles from here and been happy with each experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick, thank you for sharing your positive experience!
My husband and I have purchased 5 cars from here and will
My husband and I have purchased 5 cars from here and will never go anywhere else! The entire staff is friendly and knowledgeable and do what they can to take care of you. The service department is also top notch! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cmr1288, thanks for your praise and kind comments about our team.
The Service Department was professional and courteous.
The Service Department was professional and courteous. I had an issue with a tire and it was handled with in 90 minutes of my arrival. The facility was clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Steve, we appreciate you taking the time to leave us this feedback.
Very Beautiful Experience.
Very Beautiful Experience. Cleared all my questions with lot of patience. Very welcome to customers. Overall a beautiful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hemanth Kumar Muppavarapu, we're happy you found our staff to be so supportive during your experience here at Hendrick Honda of Charleston.