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Hendrick Honda of Charleston

(1,529 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(1,529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda of Charleston from DealerRater.

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Great service!

Great service! Fourth Honda I've owned over the last several years. Very pleased with my Honda Passport Trailsport.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jerry.young5670, we're glad to hear you enjoyed your visit.

My salesmen, Kyle and Cole were very informative and

My salesmen, Kyle and Cole were very informative and accommodating. They took time to answer all of my questions and allowed me the time I needed to make my decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Aurelia Sands Belle, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!

Once again, Scott Shearer took good care of me and

Once again, Scott Shearer took good care of me and hastened the repairs on my Honda Civic. He is always friendly, engaging and knowledgeable. Thanks to Scott, I continue to go back to Hendrick Honda for all my automotive needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bunny, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!

Michelle Wise was an outstanding sales associate.

Michelle Wise was an outstanding sales associate. She made my decision easy. I wish the paperwork side was easier. Seems to be an excessive amount of paper.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Dean, we appreciate you taking the time to leave us this feedback.

I had such a wonderful experience here!

I had such a wonderful experience here! Jacob and Sam were so helpful and great to work with. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Tessa.murray3, we're glad to hear you enjoyed your visit.

Had my truck serviced here and the whole experience was

Had my truck serviced here and the whole experience was great! Eric and Ben were very helpful and the whole staff in service and sales have always been extremely pleasant to deal with!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeff, we're glad to hear you enjoyed your visit.

always very courteous and knowledgeable, the reason i

always very courteous and knowledgeable, the reason i keep returning! Keep yo the great work

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Tina, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!

Excellent service.

Excellent service. Service advisor Michael Creighton clearly explained seevice I was receiving and offered good advice for my future visit. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

All the guys here are always prompt, friendly, and

All the guys here are always prompt, friendly, and provide excellent service on both the services I need at the time and what I'll need in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are always more than happy to assist you if anything else comes up. Take care!

A wonderful experience.

A wonderful experience. Mr. Matthew Mallery was very friendly, polite and professional. I did not feel any high pressure sales. He went out of his way to accommodate all needs. He worked very hard to get me a price point I could handle for the car I wanted. Everyone there was courteous and pleasant. I have made several purchases at Hendrick Honda and recommended them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Orvindebbie, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!