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Hendrick Honda of Charleston

(1,428 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(1,428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda of Charleston from DealerRater.

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GREAT!

GREAT! We are very happy with Rick Hendrick Honda. My wife also has a new 2025 CRV from Rick Hendrick Honda and we love her new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Honda Crv Touring, we are so happy to read such a great review about Hendrick Honda of Charleston!

Excellent sales experience!

Excellent sales experience! Our sales consultant, Kyle Paradise, was extremely knowledgeable and helpful without being overbearing. We never felt pressured to purchase a vehicle. The finance manager, Derek Rowles, was also a pleasure to work with by the simple fact that we were able to complete the deal quickly and be on our way. There are lots of car dealers in the Charleston area, and they are all very competitive on price. The difference is the dealership. This is the 4th vehicle we've purchased from Hendrick Honda of Charleston, so that should speak volumes in itself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tim S., we're happy you found our staff to be so supportive during your experience here at Hendrick Honda of Charleston.

Excellent Service repair and customer service

Excellent Service repair and customer service representative wasn?t very helpful and knowledgeable ,service was completed in a timely manner repair was explained in detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph Singleton, we are glad we could help!

The salesman, Cory was extremely helpful and polite.

The salesman, Cory was extremely helpful and polite. He was very patient with all of our questions. He even helped with updating our insurance information. I would recommend him to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charleen, we're glad to hear you enjoyed your visit.

no comment.

no comment.no comment.no comment.no comment.no comment.no comment.no comment.no commenno comment.no comment.no comment.no comment.no comment.no comment.no comment.no commen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No comment.

My experience was very good Lane Manger Gary Hamilton was

My experience was very good Lane Manger Gary Hamilton was on point took his time to explain everthing I was having done. I always bring my car to Hendrick Honda for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Seabrookab, we appreciate you taking the time to leave us this feedback.

Nick helped me get a new 2024 Prologue and I love it!

Nick helped me get a new 2024 Prologue and I love it!! Highly recommend Nick and this dealership to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Prologueman, thank you so much for the positive review!

Nick helped me pick the right 2024 Prologue at Hendrick

Nick helped me pick the right 2024 Prologue at Hendrick Honda and I absolutely love it!! It’s the best experience I’ve ever had buying a car. Great job Nick and great job Honda! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Prologueguy, thank you for sharing your positive experience!

Great service.

Great service. I would recommend to a friend. Staff was also very friendly. The salesman Maury was also very nice. The vehicle was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

very good atmosphere.

very good atmosphere. The people were very good and kept me informed about my automobile. very very very very very very very very very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eleftheriois Contos, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!