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Hendrick Honda of Charleston

(1,467 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(1,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda of Charleston from DealerRater.

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Always pleased with service at Hendrick Honda on Savannah

Always pleased with service at Hendrick Honda on Savannah Highway. Especially enjoy working with Matthew Beeco. Always courteous and helpful. Waiting area is very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sue, your wonderful feedback and rating mean a lot to us.

the experience was a pleasant one.

the experience was a pleasant one. I was taken at my appointment time and the tech was friendly and efficient. He told me an expected wait time and my car was ready at that time. The waiting area is clean with a low noise level, a TV and magazines are available to help pass the time. It's a well lighted area and comfortable seats, I would recommend this dealership to friends and family,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Genevieve Vallario, we are so pleased you enjoyed your visit to Hendrick Honda of Charleston!

Communication was excellent and a video report verifying

Communication was excellent and a video report verifying status of vehicle. Service manager was very knowledgeable, courteous and professional. I would highly recommend this dealership and especially the service center to all Honda owners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Good visit.

Good visit. Craig Bellamy was very helpful and kept me informed throughout my service/maintenance visit. He was very kind to me and I appreciate that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy C, we're glad to hear you enjoyed your visit.

Excellent because Mark Mounts was my intake person.

Excellent because Mark Mounts was my intake person. Mark is a great Ambassador at Hendrick Honda of Charleston. Has been in Service for over 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Harriet Clinger, we are glad we could help!

I?ve had my car serviced here almost exclusively for 10

I?ve had my car serviced here almost exclusively for 10 years. The service department is thorough, professional and understanding. They have taken very good care of all my service needs. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hendrick Honda, we are very happy we could provide you with a positive experience!

Always provide great service.

Always provide great service. Very helpful technician and recall done at the same time as my pool charge. Even provided Uber ride, because we only have this car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jane Yousey, we're glad to hear you enjoyed your visit.

Gary was kind, considerate and informative.

Gary was kind, considerate and informative. He kept me abreast of the progress of the repairs. The building and restroom was neat and very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daniel Ladson, we are very happy we could provide you with a positive experience!

Jeff Sutherland (Manager) and Eric Szuch (Service

Jeff Sutherland (Manager) and Eric Szuch (Service Advisor) were very courteous and professional in helping me get the recall complete on my 2025 Honda Pilot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kay, we are glad we could help!

We?

We?ve purchased 5 vehicles at this dealership and have had excellent experience. This time we had the pleasure of meeting their vehicle specialist, Jake Lynch. Jake, Mark Groetsch, and Sam Patel were top notch! Thank you for another hassle free experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denny And Kathy Spahr, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!