Reviews
They give me bad car within months.
They give me bad car within months. Making a problem 2017 honda pilot.and they change the price. Defarant then advertise price. Later I find out. So I don't recommend to buy the car there
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I apologize that you had this negative experience with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bgoodner@BobHowardAuto.com. Brett Goodner, General Manager
Good and tide place, Cam and quiet for waiting.
Good and tide place, Cam and quiet for waiting. Good and fast service. Wi-Fi and Refreshments available.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Lack of attention to detail and poor overall
Lack of attention to detail and poor overall communication and poor service. Just spent over $3000 to get a Honda Fit. They didn’t replace the brake rotors (that they recommended replaced) and just installed pads only and still didn’t resurface the old rotors. Didn’t know this until it was picked up. All tire valve stem caps were missing. Replacement wiper blades were cheap rainx brand instead of OEM parts. Car wasn’t washed as promised. New tires installed but they didn’t check spare tire and it was flat.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Location is good and easy access from major
Location is good and easy access from major thoroughfares. Friendly staff. Knowledgeable service members. Clean waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Good selection, friendly salesperson , knowledgeable
Good selection, friendly salesperson , knowledgeable about various models, attentive our expectations, found the vehicle we liked
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
I always enjoy the company whenever I visit this
I always enjoy the company whenever I visit this location. The staff are super helpful and very informative about your vehicle. Would go again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know that your experience was helpful! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Fast and knowledgeable service members.
Fast and knowledgeable service members. Did not feel pressured to buy anything, was given any and all information as requested.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're thrilled to have delivered a fast and knowledgeable sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
Quick, efficient service with courteous, helpful staff.
Quick, efficient service with courteous, helpful staff. They had my service done quickly as they knew I was leaving town.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
The service and parts are top notch, car sales not so
The service and parts are top notch, car sales not so much. The general manager backed out of a deal I had made with the sales staff.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I would like to know more about this. Please contact me at 405-753-8707. Brett Goodner General Manager Bob Howard Honda Direct (405) 753-8707
Zachery was awesome and well informed.
Zachery was awesome and well informed. He went above and beyond, will definitely be back and deal with him soon, on recommended repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!