Reviews
Great salesman Mike V. "Big Mike"
To be honest, I've been looking at cars for several years but never test-driving until this week. My husband found a 2015 Subaru Outback for sale on Sandy Sansing's website. It looked like a contender so I called and was referred to Mike V, aka Big Mike. We drove over there immediately from Mobile and he was ready to go! Besides being cordial and not pushy at all (which I liked) he was informative, covering features on the outside of the car to the inside. Very patient and kind. We like Mike! The paper signing was lengthy, however, Joel was very nice and friendly, helped to make the process as smooth as possible. So, we will recommend Sandy Sansing Mazda for your purchase. May I also point out that this is the second vehicle we have purchased from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience - thank you Rob & Joel! :)
Rob and Joel provided excellent service and made the entire deal enjoyable. We found (Rob found for us) exactly what we wanted and for a good price! Thank you! Looking forward to our next purchase from Rob at Sandy Sansing,,,will be back in May to buy our next vehicle. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glacier Blue Jeep Grand Cherokee
In the past, dealing with dealerships or Sales men was not my cup of tea. When I bought my Jeep, at Sandy Sansing Masda I was completely impressed. Rob was my Salesman and he done a wonderful job with us. It was the best experience in my life when it came to buying a vehicle. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob Sansonia is an asset! My Lexus is Exceptional.
Sandy Sansing Mazda staff are exceptional. I was looking for a luxury vehicle that met several specific qualifications. Rob was very patient through the entire process, finding several vehicles for me to look over. In addition, when Rob believed that a vehicle wasn't up to my standards he was honest with me about the quality of a car. My Lexus 350 was a great find. Several things I didn't know I wanted, but nice to have. Thank you so much for giving me a smooth transition from my last vehicle to my new one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your Lexus 350 and thank you for your business. Rob is a valued and knowledgeable member of our sales team and we will be happy to share your review with him.
Got just what I wanted
Very nice experience - Jody was very friendly and helpful while I browsed through several different vehicles that were in my price range. I never felt pressured or rushed through my decision and when I offered feedback on a particular vehicle that I was looking for, he made sure to find it for me. I ended up getting exactly what I wanted, with a fair price. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to hear that Jody help in finding exactly what you are looking for and at a great price. Thank you for sharing your experience with us. We appreciate your business and review!
Love My New Mazda6!!!!
Was quite weary of dealing with the high pressure sales people and total lack of professionalism at other dealerships. My experience at Sandy Sansing Mazda was unbelievably easy and frustration free. I would definitely recommend Sandy Sansing dealership to all my family and friends. Thank you Rob, Chris and Joel for an awesome buying experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about Rob, Chris, and Joel. It is so good to hear that you had an awesome experience! Congratulations on your new vehicle and thank you for your business.
Good deal
This is my third car purchase from Sandy Sansing Mazda and the number one reason we continue to purchase our cars here is the personal service we receive every time we visit David Baily at Sandy Sansing Mazda in Pensacola. David is just unbelievable in his ability to satisfy his customers! He met my needs without delay. It was a great experience with David, no hassle, no fuss and he was on point with my needs to find a vehicle that met my budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business and your feedback about David! We appreciate your business and look forward to working with you again on your 4th purchase.
Another fabulous car buying experience from Sandy Sansing!
This is our third car purchase from Sandy Sansing Mazda and the number one reason we continue to purchase our cars here is the personal service we receive every time we visit Rob Sansonia at Sandy Sansing Mazda in Pensacola. Rob is just unbelievable in his ability to satisfy his customers! We had just about settled on a blue Mazda 3, but he could tell that my wife really wanted a silver car...presto! Up drives Rob with the perfect car (which I think he pulled out of a hat because we hadn't seen it on the lot after an extensive search). You should have seen my wife's eyes light up! And the smile is still there! I wish every car experience prior to Sandy Sansing was comparable, but sadly, that is not the case. We are about to take a three car picture that I am sure will wind up on Rob's wall. Our first experience with Rob brought us back for a second and now a third car and we intend to talk about this wonderful dealership with our friends! Also, the service follow ups with Randi Williams have always been stellar! Her cheerful personality is another reason I enjoy my visits with you. Everyone we deal with at Sandy Sansing Mazda has been a wonderful experience! Joel Bender even recognized me as a member of The Mulligans Band. That surprised the heck out of me and we really enjoyed our time with him! Anyway, we feel like family every time we visit and it is so very much appreciated! As the Terminator would say "I'll be back..."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your continued business and look forward to your Terminator style return for the 4th. The Mazda3 (in any color) is a great vehicle and even better when you find the silver one you were looking for. Rob, Joel, Randi, and the rest of our Mazda team make us proud with their commitment to customer service. Thank you for sharing your wonderful experience with us and your friends.
Mazda CX 9
Great experience with Rob Sansonia. I stopped by for a test drive early in the week, emailed in with an offer, and Rob worked with me to get to a good price. Easy process, I didn't even have to go into the dealer until paperwork was prepared. Would buy again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy is a great way to describe a purchasing experience. Thank you for your business and review.
Excellent experience
Rob was a pleasure to work with. He is friendly and knowledgeable, and absolutely "no pressure", which I really appreciated. When it's time to buy another car, I would ask for him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob is an asset to our team at Mazda. Thank you for sharing your experience with him. We appreciate your business and look forward to working with you again in the future.
Thank you for your review. We look forward to working with you again in the future.
Thank you for sharing your experience with Rob. We appreciate your business and review!