Reviews
Excellent service
I was recently in an accident and have a cast on my left arm, right foot. We needed to get another car ASAP for the multiple doctor visits and something low to the ground for me to get out of the wheelchair and into the car. The salesmen helped me and made my visit as painless as possible. I can't say enough about our visit and Mark Torellli and Randy. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience start to finish
Everything we expected and more. Great deal and quick results. Our salesman was friendly and very efficient during our sales experience. We will go back for our future automotive needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Great Business Ethics!"
My Husband and I were very impressed with Pete Moore Team, Mark Torelli and Kim Gilbert !! Mr. Torelli was knowledgeable about the cars, efficient in his work and polite. He is not a pushy salesman. I LIKE THAT :D Lady Kim Gilbert was very impressive, focused, clear and on point, yet still personable. Glad to see that Business Ethics is alive and well at Pete Moore Volkswagen in Pensacola, Florida, YES!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Service
Best experience I have had buying a car! From the minute my husband and I walked into the showroom we were immediately greeted with warmth and friendliness by the staff especially Jeff Korel the sales manager. Jeff introduced us to Mark Torelli our (salesman who was absolutely fantastic. Mark was patience and not pushy and was excellent in determining our needs. Rich the tech guy is a genius when it comes to linking your phone and car. Kim the sales finance manager was efficient and yet quite personable. We felt right at home and will not go anywhere else to purchase a car. We will always highly recommend the Pete Moore organization. A CLASS ACT!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All Around Great Customer Service
Kudos to Pete Moore Volkswagen for making our experience leasing a 2016 Jetta a very pleasant one. We had the pleasure of working with Leo Page and Shane Miller in test driving several cars in an effort to find the best option for our son. Both were well versed in the features of the cars and how they compared to their closest competition. Financing options were discussed as well. We are pleased with the car, the great price, and the wonderful lease terms. Tom in finance was helpful too and Jeff Korel was gracious in thanking us for our purchase and ensuring we were happy. With an overall positive experience like this, we will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
FANTASTIC!
My very first car buying experience! I researched exactly what I wanted and loved working w Leo. No hassle, very easy, and he is so friendly and knowledgeable!! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service.
Leo and Kim both did an excellent job. Leo really helped out on the cars information and at no time did I feel pressured to buy the car. Is definitely worth the hour drive to reach the place. Kim gave me straight to the point answers and was very kind. Very good Business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice! Never felt pressured.
Leo is one of the best salesmen I have ever dealt with. He never tried to pressure me into anything, which is unusual for a car salesman. He was very knowledgable about cars and seemed genuinely interested in our satisfaction. Thank you Leo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Definitely worth the drive out of town!
Mark Torelli was a great salesman from multiple emails before the sale to following up after. We had to drive more than 2 hours, in heavy traffic, to get to this dealer but it was worth the trip and we will be heading back this way for any service needed. Looking forward to doing more deals here in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
My experience when buying my vehicle at Pete Moore was excellent and was the best experience I had in buying a car. Their system is streamlined an affords the customer an experience to remember.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car