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McKenzie Buick GMC

(1,948 reviews)
Visit McKenzie Buick GMC
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (855) 222-3417 (855) 222-3417
Used (888) 468-7408 (888) 468-7408
Service (855) 829-1254 (855) 829-1254

Reviews

(1,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McKenzie Buick GMC from DealerRater.

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Our experience was quick and pleasant. The process was...

Our experience was quick and pleasant. The process was organized and efficient. Everyone was eager to help us and make sure all of our questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

Easy and Pain Free Experience - Recommend

I purchased a vehicle online from this dealership and I have to say it was quite a pleasant experience. I found the vehicle I wanted and contacted their internet sales department. Mark Wallace replied promptly, offered a great deal right off the bat, and then gave a generous offer for trade-in on my vehicle. I made the trip up to the dealership, met the friendly staff, signed the papers with Jim Windrow, and then was out the door. There was no annoying pandering or beating around the bush. These guys were professional, polite, and to the point. Would recommend if looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

Great experience purchasing online

I purchased a vehicle online from this dealership and I have to say it was quite a pleasant experience. I found the vehicle I wanted and contacted their internet sales department. Mark from internet sales replied promptly, offered a great deal right off the bat, and then gave a generous offer for trade-in on my vehicle. I made the trip up to the dealership, met the friendly staff, signed the papers, and then was out the door. There was no annoying pandering or beating around the Bush. These guys were professional, polite, and to the point. Would recommend if looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

Scheduled an appointment for 8:30 with Mark Walace and he...

Scheduled an appointment for 8:30 with Mark Walace and he did not show. Mark delt with my wife and she said she felt he was condicening and short with her and she felt as though he was not taking her seriously as a buyer. However, TJ Jordan was very helpful and informative. He made our buying experience easy and we enjoyed his knowledge and attention to detail. If you go to McKenzie Motor ask for TJ, he will make the deal happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

David and Tom were wonderful to work with. Very...

David and Tom were wonderful to work with. Very professional and knowledgeable about the vehicle. We’ve bought several cars and the team here was the best! Great dealership, nice people and a very fair deal! You won’t be sorry going to Mackenzie Motors!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mckenzie Buick-GMC

I have to say that this was the best experience ever...

I have to say that this was the best experience ever purchasing a vehicle. David (Chief) took the time to go over all of the features offerd with this vehicle. I never felt pressured. He was patient and more than willing to answer all of our questions. Personable, professional and courteous. I enjoyed doing business with him and would certainly recommend McKenzie to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

I've always had good experiences when going to McKenzie Motors. The staff has always been friendly and polite. When I have my vehicle serviced at McKenzie, they always keep me informed, while I wait for the service, as to how much longer it will be, before my vehicle will be ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

buick envision 2020

Excellent experience! I do not remember a better car buying experience. I usually trade ever 24-36 months for the last 41 years. so I have had a lot of car buying experience. Thank you,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Replaced rotors

Brought my 2020 truck in for brake noises and during the first visit the service dept turned the rotors after speaking with the GM Lloyd about my dissatisfaction on turning the rotors rather than replacing them he assured me he would order new rotors and have them installed. I appreciate and respect McKenzie Motors for taking care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Mckenzie Buick-GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Such an awesome place. Friendly staff and always willing...

Such an awesome place. Friendly staff and always willing to help. Any car troubles I had, they fixed perfectly. They do a great job here. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!