Reviews
Brian is a great guy. Very honest and very helpful. I...
Brian is a great guy. Very honest and very helpful. I will recommend him to all of my friends if they were looking at buying a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in for an oil change on my CX-7, but when I was...
I came in for an oil change on my CX-7, but when I was there I told Donny I was thinking about trading it in for something with better gas mileage. He introduced me to Robert (Dizzy) who helped me pick out a car that fit my needs. Dizzy and Donny went above and beyond to make a deal work for me and gave me 3k more than any other dealer would for my trade-in. In fact, I had a dealer say they couldn't even do anything for me because of the negative equity I had in my car. Joean and Todd in finance also went above and beyond to take care of me and give me the best possible deal. I am confident that I couldn't have found another dealership to take care of me the way that they did. Now I have a brand new Mazda 3 and am in a much better situation than with my previous vehicle (which I purchased at a dealer in another state). I am so appreciative for everything that this dealership did for me. I highly recommend Cardinale Way Mazda and recommend Dizzy as a great sales guy to deal with. I trust them completely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I checked out the selection of used cars online before...
I checked out the selection of used cars online before stopping in. Brian was very helpful in finding me a car that fit my needs and wants. He also got me into a better car that I expected for the price! I didnt feel pressured to have to purchase something and he didnt try to back me into a corner when I left for the day to think about it.When I went back the next day, there was minimal back and forth with the negotiating and Todd in finance was very nice with no pressure to purchase extra services/warranties that I wasnt interested in. I would recommend this dealership to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is excellent. I purchased my vehicle from...
This dealership is excellent. I purchased my vehicle from them a little over a year and a half ago and the experience was great. I've continued to rely on this dealer for service as well even though I typically do not sponsor paying higher dealer rates; however, their rates are fair and I know I am actually receiving quality service. With that background, the reason for my review today is that I experienced a blown-out tire from driving on the AZ freeway but was able to make it just outside the access road (less than 1 mile) from this dealership which is where I was headed after realizing my tire was going. I called and Chris came and picked me up and took me back to the dealership. Steve sent some service guys to put on the spare and drive it in. I purchased two tires (surprisingly very reasonably priced) and decided to have my 30k maintenance (which I had been avoiding) done at the same time. Car washed, maintenance, and two new tires and out the door in less than two hours from when I first called. Steve was great, the service was great, and the service team stayed at least 30 minutes over the closing time to complete the work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was quick and easy. There were a lot of...
The experience was quick and easy. There were a lot of bumps with my personal schedule that day and they were more than cooperative and patient with my needs. The transaction was seamless and everyone was extremely helpful =)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were both very friendly and willing to accommodate...
They were both very friendly and willing to accommodate my in every way. They Went the extra mile in every aspect and were very easy to work with. One of the easiest car sales our family has ever had. They showed me around the place and introduced me to other employees, explained how the company runs, and helped me settle into my new car with great ease. I was truly very grateful for them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealt with Robert on the phone to get a price on new...
Dealt with Robert on the phone to get a price on new Mazda 6 with a trade in which other dealers never gave me a ballpark quote without me coming to there store. living a 120 miles away,I was giving a price based on my trade in and came in the next day and did the deal. Everyone was friendly and our overall experience was great.Robert and Todd in Finance where great to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very stressed when looking for a car, due to my...
I was very stressed when looking for a car, due to my current car situation. I hate going to car dealerships because I am not very well versed on cars. I always get anxious walking into a dealership because its always full of a lot of questions, and people playing hard ball with numbers. I never felt that way walking into Cardinale Way. I felt very comfortable from the minute I drove onto that lot. Everyone I worked with from the salesman, the sales manager, the finance department and everyone who happened to walk by were so nice and friendly. I even forgot for a second that I was at a car dealership, because there was no stress involved in my purchase. I love my new car, and would come back to my sales person because he took such good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christopher Hansen, Christopher's manager, The Finance...
Christopher Hansen, Christopher's manager, The Finance Director(Mama), The Finance managers and the staff who worked with us were very curteous, professional, listened to our needs as a customer. Chris and all the names mentioned were so genuine, down to earth and were very willing to work with us. The finance director(Mama) was superb. This team is not just selling cars to customers because they are there to make money, they are impacting lives and on this day Christopher and his team impacted our family in very positive manner, they did above and beyond for our family. They put a smile on face for rest of our lives. I am going out of my way to announce and publicize to my friends how awesome this dealership is. God bless Mama, Christopher and rest of the team for their excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arron and Chris were so nice. They bent over backwards to...
Arron and Chris were so nice. They bent over backwards to get me into the SUV that I wanted, and gave me a good deal to go with it. Actually everyone in the used car department done me so right and I actually had a good time. I have traded my cars through Mazda several times, but this was the best experiance. Thank the guys for me, and let them know I will be back to see them. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car