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Napleton Aston Martin Maserati

(1,051 reviews)
Visit Napleton Aston Martin Maserati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00pm–3:00pm
Sunday Closed Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (630) 984-6215 (630) 984-6215
Used (630) 984-5007 (630) 984-5007
Service (630) 984-5006 (630) 984-5006

Reviews

(1,051 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Aston Martin Maserati from DealerRater.

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The dealership is knowledgeable about their product;

The dealership is knowledgeable about their product; polite; and great you as family. Margaret is the best; Connor and Perry are easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our Staff took such great care of you, We hope we can continue to be of service to you down the road!

Margaret was so easy to deal with and very friendly!

Margaret was so easy to deal with and very friendly! It was the most painless buying experience thanks to Margaret. Definitely recommend.

Rating breakdown (out of 5):
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Perfect buying experience!

Perfect buying experience! Requested vehicle photos, repair history, CarFax and window sticker all were provided before going to see the vehicle. Arrived for a VIP appointment, was greeted, at the door, by Margaret Puzanowska, a pleasure and a joy to work with. A quick test drive, in an immaculately prepped vehicle, then on to the purchase process - smooth, easy and quick! True professionals from start to finish - a delightful time at a wonderful dealership - Napleton rolls out the red carpet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

We are so grateful to have worked with Margaret and

We are so grateful to have worked with Margaret and everyone at Napletons Aston Martin. It was the best car buying experience we have had. They treated us like family and I appreciate their welcoming attitudes!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Connor, Margaret, and Prerak were great at quickly

Connor, Margaret, and Prerak were great at quickly responding and getting me a good deal and into my new vehicle. They were all kind, professional, and very helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Alex, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Aston Martin of Downers Grove so helpful in the purchase of your new vehicle.

Just purchased my second Aston Martin Vantage from

Just purchased my second Aston Martin Vantage from Margaret. Both experiences were pleasurable and efficient. The entire dealership is 1st class and trade ins were fair. Margaret is a real "people person" and takes care of her customer. She goes above and beyond to meet your needs and is an exceptional representative of Napleton Downers Grove.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Everyone at Aston Martin was extremely helpful and

Everyone at Aston Martin was extremely helpful and welcoming, especially Margaret Puzanowska! I couldn’t have had a better stress-free experience and I absolutely love my new ride! Margaret makes you feel like family, and makes the process and comfortable and easy as possible! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Agnes is the best sales person I ever met.

Agnes is the best sales person I ever met. Very knowledgeable and open minded person. No any rush and pushing you to buy… Feels like we become a very good friends just in couple hours, and absolute pleasure to work with Agnes. Don’t waste your time on a small no-name dealership with the broken cars resellers, and not approved to finance through the major banks with good rates! We feeled the difference in a gorgeous, place in Aston Martin, Downers Grove with the great customer service. We bought a 2018 Mercedes for 30K$ With low mileage, full service history on dealership and great condition! + extended warranty for 6 years, bumper-to-bumper coverage service on Mercedes dealership for 4K$ with 100$ deductible (didn’t plan and not forced to buy warranty, but it is to good to skip) I was a cosigner for my friend, with no credit history and we still get a bit over 8% interest and 5K down payment + complimentary 1 year hand car wash on the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Max, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

On Dec 5th 2023, I purchased a vehicle from Agnes for my

On Dec 5th 2023, I purchased a vehicle from Agnes for my daughter. Agnes gave me excellent customer service. She was very very nice and so patient and explained everything to me in detail about the vehicle I purchased. Agnes went over and beyond and brought the vehicle to our home to show us. I was so impressed with her customer service. She made everything so easy, and gave me an wonderful experience when purchasing the vehicle. I would definitely buy another car from her. Thank you again Agnes, my daughter really loves her car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Agnes was truly outstanding to work with - incredibly

Agnes was truly outstanding to work with - incredibly helpful, communicative, and made the process so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Andrea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!